Grocery Associate: Fast, Friendly Customer Service

Food Lion; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Store Associate to provide quality customer service in the Center Store (Grocery) Department. Responsibilities include maintaining standards, maximizing sales, and minimizing shrink through proper practices.

You will work with store teams to ensure accurate stocking, safety, and excellent shopper experiences. The role requires punctuality, reliability, and the ability to follow Food Lion policies.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Stock and stock tag maintenance; ensure saleable merchandise
• Understand and follow store policies and standard practice
• Understand and use company tools such as ACIS and CAO
• Wear the Food Lion uniform and maintain neat appearance on duty
• Complete CBT, Training Packet andTraining Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking a Store Associate to provide quality customer service in the Center Store (Grocery) Department. Responsibilities include maintaining standards, maximizing sales, and minimizing shrink through proper practices.

You will work with store teams to ensure accurate stocking, safety, and excellent shopper experiences. The role requires punctuality, reliability, and the ability to follow Food Lion policies.