Grocery Associate: Customer Experience & Freshness

The Kroger Co.; Independence (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk to deliver outstanding customer service in our Alabama store. You will assist customers, suggest items, and help maintain a safe, clean environment to encourage repeat visits.

This role focuses on accurate product knowledge, freshness checks, and friendly service to support department and store goals. Ideal candidates have strong communication, basic math skills, and the ability to work cooperatively in a fast-paced retail setting.

Qualifications

• Customer Service skills.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Assist customers with product questions and help them find items.
• Inform customers about specials and recommend items.
• Check product quality and freshness; review sell-by dates.
• Stock, label, and organize department merchandise.
• Maintain safe temperatures in cases and coolers and log temperatures.
• Respond to questions and provide product knowledge to customers.
• Create an inviting and welcoming shopping environment for customers.
• Follow safety procedures and report unsafe conditions to management.
• Handle minor conflicts calmly and professionally.

Skills

Customer Service

Effective communication

Basic math

Job description

The Kroger Co. is seeking a Grocery Clerk to deliver outstanding customer service in our Alabama store. You will assist customers, suggest items, and help maintain a safe, clean environment to encourage repeat visits.

This role focuses on accurate product knowledge, freshness checks, and friendly service to support department and store goals. Ideal candidates have strong communication, basic math skills, and the ability to work cooperatively in a fast-paced retail setting.