Grill Cashier (Full-Time)

Fortune Bay Resort Casino; Tower (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

Fortune Bay Resort Casino is seeking a Grill Cashier to provide friendly, efficient service while processing sales and handling cash. You will ring up orders on the POS system, ensure accurate payments, and maintain clean, orderly work areas to support a fast-paced dining environment.

The role requires strong communication, reliability, and teamwork, with the ability to stay calm under pressure and follow procedures.

Qualifications

• Strong communication and listening skills.
• Ability to work well under stress.
• Ability to follow directions.
• Team player with flexible attitude.

Responsibilities

• Provide quality guest service at all times.
• Process sales transactions.
• Maintain accurate cash drawer and reconcile receipts.
• Operate POS system and handle payments.
• Keep work area clean and organized.
• Assist in stocking and rotating food products.

Skills

Guest service

Cash handling

POS knowledge

Team player

Communication

Stress management

Attention to detail

Reliability

Tools

POS system

Job description

The Grill Cashier maintains a working knowledge of products; company return policies and current coupons to ensure that the customers pay the appropriate amount for each item they purchase. The Cashier is responsible for ringing up customers using the POS system, entering accurate information in the payment terminal, bagging up purchases, passing out food and providing friendly customer service to encourage their return.

Core Duties and Responsibilities:

• Provide quality guest service at all times.
• Process sales transactions.
• Calculate and return change when required by the payment method.
• Maintain adequate change denominations in the cash drawer and request additional change when needed.
• Reconcile cash drawers and sales receipts.
• Report issues with equipment.
• Work as a team to meet grill and customers’ expectations.
• Handle customer complaints.
• Maintain a high standard of cleanliness for a comfortable and safe environment.
• Assist in stocking and rotating food products.
• Be neat in appearance and in uniform.
• Know cleaning products and how to use them.
• Maintain cleanliness of assigned work area(s); cleaning lobby tables/floor, display glass and condiment table.
• Fill out temperature log sheets properly and report any potential dangers or hazards.
• Keep all cleaning equipment and tools in good working condition, report when repair parts are needed.
• Empty garbage and recycling containers, bring trash and recycling to designated area(s) and place in the appropriate containers, break down boxes and place in designated containers.
• Keep trash and recycling area clean and in order.
• Report all injuries or cuts immediately to lead person, Supervisor, or Manager on shift, fill out necessary paperwork.
• Perform extra duties on slow shifts, (daily, weekly, and monthly).
• Perform other duties as assigned.
• Meets the company’s guest service standards.
• Knowledge of point-of-sales systems.
• Accountability and accuracy in reconciling sales receipts and giving change.
• Demonstrates teamwork/gets along well with co-workers.
• Is reliable and dependable.
• Ability to work in a fast paced, stressful environment.
• Follows company and departmental policies and procedures.
• Demonstrates a positive attitude.
• Responds well to constructive criticism.

Qualifications – Education and Experience:

Minimum Qualifications:

• Communication and listening skills.
• Must work well under stress.
• Ability to follow directions.
• Ability to be a team player.
• Flexible.
• Responsible/reliable.

Preferred Qualifications:

• Self-motivated.
• Confident.
• Ability to drive with a valid driver’s license.

The work environment is fast-paced and requires overall good mental and physical health.

Physical Demands:

Job-specific abilities and requirements include:

• Ability to lift and carry objects weighing up to 50 pounds. Involvement of back activities; bending, turning, and lifting.
• Ability to stand and walk for extended periods of time.
• Ability to endure warm work temperatures.
• Ability to tolerate various scents, noises, and bright lights.
• Ability to perform repetitive motion from use of the POS System.
• Ability to crouch, crawl, and kneel.

Preference:

It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.