Steakhouse Back Server (Full-time)

Fortune Bay Resort Casino; Tower (MN); On-site; USD 15,000 - 19,000; Full time

Job summary

Fortune Bay Resort Casino in Tower, MN seeks a Steakhouse Back Server to deliver exceptional guest service in a fast-paced dining setting, ensuring a pleasurable experience while upholding professionalism. The position offers starting wages between $11.13 and $13.51 per hour and non-exempt status under FLSA.

Responsibilities include greeting guests, knowing Steakhouse service, maintaining cleanliness, managing tables, promoting current resort promotions, and collaborating with staff to maintain

Qualifications

• Knowledge of food safety concerns.
• Excellent interpersonal relations.
• Able to be flexible and a team player.
• Willing to practice exceptional sanitary procedures.
• Desire to provide outstanding customer service experience.

Responsibilities

• Greet customers with a positive attitude and provide quality guest service.
• Maintain knowledge of Steakhouse service and current resort promotions.
• Inspect Steakhouse for cleanliness and order; address problems promptly.
• Manage guest tables, assist promptly and graciously.
• Collaborate with Steakhouse staff to maintain a clean, orderly dining experience with prompt plate/glass removal and replenishment.
• Perform other duties as assigned.
• Meet the company’s guest service standards.
• Demonstrate teamwork and reliability.
• Follow company and departmental policies and procedures.
• Demonstrate a positive attitude and respond to constructive criticism.

Skills

Food safety knowledge

Interpersonal skills

Team player

Sanitary procedures

Customer service focus

Job description

FLSA Status: Non-exempt

Pay Grade: Grade T-1

Starting Wage: $11.13 - $13.51

Gaming Class: Non-Compact/Non-Gaming

Application Deadline: July 13th, 2026

Position Summary:

The Steakhouse Back Server will provide exceptional guest service in a prompt, courteous and knowledgeable fashion to ensure a pleasurable and rewarding dining experience while maintaining the highest level of professionalism.

Core Duties and Responsibilities:

The Steakhouse Back Server is responsible for the following duties:

• Provide quality guest service by properly greeting customers with a positive attitude.
• Maintain knowledge of all aspects of Steakhouse service, as well as current and upcoming resort/casino promotions.
• Inspect Steakhouse for cleanliness and order; rectify any problems or issues promptly.
• Maintain constant assessment, order of guest tables, and help promptly, graciously, and effectively.
• Collaborate with other Steakhouse staff to maintain orderly and comfortable dining experience by practicing consistent removal of used plates or glasses and prompt replenishment of food or beverages.
• Perform other duties as assigned.
• Meets the companys guest service standards.
• Demonstrates teamwork/gets along well with co-workers.
• Is reliable and dependable.
• Follows company and departmental policies and procedures.
• Demonstrates a positive attitude.
• Responds well to constructive criticism.

Qualifications – Education and Experience:

Minimum Qualifications:

• None.

Preferred Qualifications:

• Knowledge of food safety concerns.
• Excellent interpersonal relations.
• Ability to be flexible and be a team player.
• Willing to practice exceptional sanitary procedures.
• Desire to provide outstanding customer service experience for guests.

The work environment is fast-paced and requires overall good mental and physical health.

Physical Demands:

Job-specific abilities and requirements include:

The Steakhouse Back Serverwill work in a fast-paced, food service environment where good overall physical and mental health is required. Theability to tolerate various scents, noises, and bright lights is required.

Preference:

It is the policy of the Bois Forte Band, pursuant to tribal and federal law, to give preference to qualified Native Americans in hiring, promotion, and departmental transfers. Preference will be extended to members of the Bois Forte Band, members of other federally recognized tribes and to status Natives born in Canada.