Grievance Coordinator

Munro Footwear Group; Deer Lodge (MT); On-site; USD 51,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

The Montana Department of Corrections is seeking a Grievance Coordinator to support increasing demands in the grievance process. This role oversees grievance functions, responds to formal grievances, and ensures procedural compliance across facilities, with potential court testimony on grievance procedures.

Qualified candidates have a bachelor’s degree in business or related field and at least three years of related experience.

Qualifications

• Bachelor’s degree in business or a related field.
• Three years of directly related work experience.

Responsibilities

• Oversee grievance functions for the Mississippi facility, respond to and serve formal grievances, and ensure all procedural requirements are consistently followed.
• Provide clear explanations of the grievance process to offenders and coordinate with external departments and agencies as needed.
• May be required to testify in court regarding grievance procedures.
• Strengthen workflow, support staff, and ensure the integrity of the grievance process across multiple locations.

Education

Bachelor’s degree in business or related field

Job description

Job Description - Grievance Coordinator (26142235)

Position Title:

Grievance Coordinator - ( 26142235 )

GRIEVANCE COORDINATOR
PUBLIC SAFETY
DEER LODGE, MT

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!

The Public Safety Division operates Montana’s prisons safely and securely and provides supervision and support for offenders in the community through its Probation and Parole Bureau. The work performed in this division is integral to the department’s mission to create a safer Montana through accountability, rehabilitation, and empowerment. Make a difference! Join us today!

The Grievance Coordinator will take on expanded responsibilities to support increasing operational demands within the grievance process. This position will oversee grievance functions for the Mississippi facility, respond to and serve formal grievances, and ensure all procedural requirements are consistently followed. The role will also provide clear explanations of the grievance process to offenders and coordinate with external departments and agencies as needed. In addition, the Compliance Specialist may be required to testify in court regarding grievance procedures.

These enhanced duties represent a shift from a primarily administrative support role to a more advanced, process‑driven position with greater accountability. As grievance volumes continue to grow across facilities, this expanded role is essential to maintaining efficiency, compliance, and timely grievance resolution. The Compliance Specialist will play a key part in strengthening workflow, supporting staff, and ensuring the integrity of the grievance process across multiple locations.

Successful applicants will be subject to:

• Criminal history check
• Reference checks

The Department of Corrections participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/.

QUALIFICATIONS
The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to:

• Bachelor’s degree in business or a related field.
• Three years of directly related work experience.

Alternative combinations of education and experience will be considered on a case‑by‑case basis.

NOTICES
Prison Rape Elimination Act (PREA) - Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position.

Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings. In secure care facilities possession of tobacco products is prohibited.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $

37.55 - 37.55 Hourly Telework Eligibility : Not Telework Eligible Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1 Employee Status : Regular Schedule : Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 5 % of the Time

Primary Location

Deer Lodge Agency : Department of Corrections Union : Montana Federation of Public Employees

Posting Date

Sep 2, 2026, 10:07:12 PM Closing Date (based on your computer's timezone) : Sep 14, 2026, 5:59:00 AM

Required Application Materials : Cover Letter, Resume

Contact Name : Macee Larkins | Contact Email : [e-mail] | Contact Phone : [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.