Greeter / To-Go Specialist

Primanti Bros. Restaurant and Bar; Homestead (Allegheny County); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a vibrant and iconic restaurant brand that has been serving delicious sandwiches since 1933! As a Greeter, you will be the first point of contact for our valued guests, creating a warm and inviting atmosphere. This role is perfect for those who enjoy interacting with people and thrive in a fast-paced environment. You'll be responsible for managing the flow of the restaurant, ensuring every guest feels welcome and well taken care of. With flexible scheduling, competitive wages, and a fun work environment, this opportunity is ideal for anyone looking to grow their career in the hospitality industry. Come be a part of our team and help us continue our legacy of great food and service!

Benefits

401(k)

401(k) matching

Disability insurance

Health insurance

Paid time off

Vision insurance

Free meals

Flexible scheduling

Qualifications

• Ability to communicate effectively and provide excellent customer service.
• Must be friendly, dependable, and able to multitask in a fast-paced environment.

Responsibilities

• Greet and seat guests, ensuring a welcoming atmosphere.
• Manage take-out orders and provide exceptional service to all customers.
• Maintain cleanliness and organization in greeting and dining areas.

Skills

English language proficiency

Good communication skills

Friendly and people-oriented

Dependable and courteous

Basic math skills

Multitasking ability

POS system operation

Tools

POS system

Job description

Almost Famous since 1933. Born in Pittsburgh’s Strip District, which began as a humble sandwich cart, selling hearty sandwiches to hungry truckers. Joe Primanti’s inspiration met opportunity, and our almost famous sandwich was born! Over 90 years we have grown to over 40 locations in four states.

Be a part of an iconic brand that is just a little bolder and with a little more attitude than most! Our brand is built on three core values:

• GREATER TOGETHER, fostering a sense of unity within our team. Achieving goals creates opportunity – and we only win as a team.
• BUILDING ON OUR TRADITIONS Since 1933, we’ve been piling sandwiches high. We’ve got real authenticity. Our job is to ensure we respect our history as we build our tomorrow – innovating and growing through new ideas - big and small.

We offer very competitive wages, a wide array of healthcare benefits upon eligibility, paid PTO upon eligibility, flexible scheduling to suit your life, a fun environment, free meals, and a place to grow your career.

• 401(k)
• 401(k) matching
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

POSITION SUMMARY

Greeters make the first great impression on Fans as well as controlling the smooth and efficient flow of the restaurant. They create a welcoming experience whether greeting a Fan at the door or on the phone. They are also responsible for providing fast service and great hospitality for our To-Go Fans.

ESSENTIAL FUNCTIONS

• Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
• Provides a warm and welcoming greeting to each Fan including opening the door whenever possible.
• Answers the phone with the correct greeting and within 3 rings.
• Handles take-out and call-in orders, rings order, packages in appropriate containers. Educates Fans on retail items and keeps greeting station and retail areas well stocked.
• Ensure an exceptional To-Go experience for every Fan, this may include delivering food to fans in our restaurant parking lot as needed.
• Seats Fans immediately in a table or booth that is comfortable for them, while following the Floor Chart.
• Uses a wait management system to manage the flow of the restaurant while on a Wait.
• Attends to Fans with small children – provides a Kid’s Pack, highchair, sling or booster as needed, or with any specific requests that would make them more comfortable.
• Checks restrooms for cleanliness and supplies every 20 minutes.
• Possesses proficient knowledge of the menu.
• Runs food from the Expo area and pre-buses tables as needed.
• Busses and cleans tables and booths as needed.
• Communicates Fan questions or concerns to Coaches as appropriate.
• Balances cash drawer as needed.
• Adheres to all safety and sanitation policies and procedures throughout shift.
• Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
• Performs other duties as needed per Coach request.

SKILLS AND ABILITIES

• Ability to write and read the English language.
• Good communication skills, friendly, and people oriented.
• Enthusiastic, dependable, courteous, able to multitask.
• Possesses basic math skills.
• Able to operate POS system for transactions.

QUALIFICATION STANDARDS

• Stands 100% of the shift.
• Frequent bending, stooping, reaching, and wiping.
• Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.

The above statements are intended to describe the general nature and level of the work being performed by Players assigned to this job. The essential functions of this job are described under the heading above. They may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.