Greeter / Receptionist

West Herr Auto Group; Buffalo (NY); Hybrid; USD 33,000 - 35,000; Full time

Job summary

West Herr Auto Group is seeking a friendly Greeter to be the face of our Buffalo-area dealerships. The role focuses on welcoming guests, setting a positive first impression, and guiding conversations with customers and colleagues.

You’ll need strong interpersonal and written communication skills, enjoy engaging with people, and thrive in a team environment that values service over sales. Competitive base wage is provided, with opportunities to grow within a leading auto group.

Qualifications

• Prior experience working for a dealership in a similar or related role.
• Knowledge of the automotive industry.

Responsibilities

• Create meaningful employment and career paths
• Substantially contribute to the communities you live and work in
• Build relationships with both customers and colleagues that drive your career well into the future
• Have excellent interpersonal skills, with the ability to grow and nurture relationships

Skills

Interpersonal skills

Communication skills

Outgoing personality

Customer service mindset

Job description

• Reports To: Sales/Service Manager/General Manager
• FLSA Status: Non Exempt
• Base Wage: $16-$17/hr.
• Potential Compensation with bonus and/or commission: N/A

At West Herr, we’re all about our customers – Listening to their wants and needs, being honest and respectful, and helping them to accomplish their desired vehicle purchase. It’s not about the sale, it’s about the people. Because we don’t sell, we serve. That’s the West Herr way.

What To Expect:

As a Greeter at West Herr, you’ll be the face of the dealership. Our guests’ first impressions will be based on your role. That’s why we’re looking for someone who is welcoming and helpful. In doing so, you’ll also:

• Create meaningful employment and career paths
• Substantially contribute to the communities you live and work in
• Build relationships with both customers and colleagues that drive your career well into the future

A Greeter position is about support and communication. To do this, you should:

• Have excellent interpersonal skills, with the ability to grow and nurture relationships
• Be able to engage in meaningful conversations
• Be naturally outgoing and welcoming
• Have effective oral and written communication skills
• Have FUN! Helping someone find their first car, their celebration car, their family car, their downsize car … it’s incredibly fun – especially when working with a team of amazing people like we have at West Herr!

Integrity

We do what is right

We strive to be the best

Urgency

Empathy

Respect

We treat each other right

Teamwork

We work together

Persistence

We find a way

Openings at the
following locations:

• Audi of Buffalo
• BMW of Buffalo
• Mini of Buffalo
• Acura of Buffalo
• Buick GMC Cadillac of East Aurora
• Chevrolet of Hamburg
• Chevrolet of Orchard Park
• Chevrolet of Williamsville
• Chrysler Dodge Jeep Ram of Lockport
• Dodge of Orchard Park
• Infiniti of Williamsville
• Jeep of Orchard Park
• Ford of Amherst
• Ford of Hamburg
• Lincoln of Amherst
• Honda of Lockport
• Hyundai of Williamsville
• Kia of Orchard Park
• Nissan of Lockport
• Nissan of Orchard Park
• Nissan of Williamsville
• Subaru of Lockport
• Subaru of Orchard Park
• Toyota of Orchard Park
• Toyota of Williamsville
• Volkswagen of Bowmansville
• BMW of Rochester
• Mercedes-Benz of Rochester
• Chevrolet of Rochester
• Chrysler Dodge Jeep Ram Fiat of Rochester
• Ford of Webster
• Ford of Rochester
• Honda of Canandaigua
• Mazda of Canandaigua
• Subaru of Rochester
• Toyota of Canandaigua
• Toyota of Rochester
• Chevrolet of East Syracuse

If you’re looking for a career with unlimited opportunity, where you love coming to work, all while going the extra mile for your customers and co-workers, a career as a Greeter at West Herr may be what you need.

Prior experience working for a dealership in a similar or related role. Knowledge of the automotive industry.

West Herr is an equal opportunity employer.

Voted Best Place to Work

every year since 2005, with the number one word to describe working at West Herr – FUN!

CONFIDENTIALITY:
All information that you submit to West Herr shall be maintained in confidence and will not be disclosed by West Herr or shared with any persons other than the West Herr group of dealerships, except as required by law or judicial process.

CONDITIONS:
West Herr Automotive Group, Inc., and its dealerships, is an inclusive employer. We are an equal opportunity employer. We are committed to providing a workplace free from discrimination or harassment based on any characteristic or trait protected by law. We expect every member of the West Herr community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensation, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please notify us if you require a reasonable accommodation to complete the employment application, interview, pre‑employment assessment(s) or any other application or job‑related requirement.

This application will only be considered active for ninety (90) calendar days from the date of application. If you have not obtained employment with West Herr within ninety (90) days, but remain interested in obtaining employment with West Herr, you understand that you must complete a new application form to be considered active for an additional ninety (90) days.

The information provided in this employment application (and accompanying resume, if any) is true and complete, and any misstatements or omissions in this application form (and any accompanying resume, if any) may result in a decision not to hire you, or to discharge you if discovered only after hire.

If hired, your employment will be on an at‑will basis, meaning that you have the right to terminate your employment at any time, with or without cause, and West Herr may terminate your employment at any time, with or without cause.

Your submission of this form to West Herr constitutes an agreement to the above conditions.

CONFIDENTIALITY:
All information that you submit to West Herr shall be maintained in confidence and will not be disclosed by West Herr or shared with any persons other than the West Herr group of dealerships, except as required by law or judicial process.

CONDITIONS:
West Herr Automotive Group, Inc., and its dealerships, is an inclusive employer. We are an equal opportunity employer. We are committed to providing a workplace free from discrimination or harassment based on any characteristic or trait protected by law. We expect every member of the West Herr community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensation, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please notify us if you require a reasonable accommodation to complete the employment application, interview, pre‑employment assessment(s) or any other application or job‑related requirement.

This application will only be considered active for ninety (90) calendar days from the date of application. If you have not obtained employment with West Herr within ninety (90) days, but remain interested in obtaining employment with West Herr, you understand that you must complete a new application form to be considered active for an additional ninety (90) days.

The information provided in this employment application (and accompanying resume, if any) is true and complete, and any misstatements or omissions in this application form (and any accompanying resume, if any) may result in a decision not to hire you, or to discharge you if discovered only after hire.

If hired, your employment will be on an at‑will basis, meaning that you have the right to terminate your employment at any time, with or without cause, and West Herr may terminate your employment at any time, with or without cause.

Your submission of this form to West Herr constitutes an agreement to the above conditions.