Greeter / Counter Desk Attendant

Bowlero Corporation; Timonium (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading entertainment company as a Greeter/Counter Desk Associate, where you'll create memorable experiences for guests. Your role includes managing waitlists, assisting with bowling instructions, and providing excellent customer service. Enjoy perks like free bowling and discounts on food and events while working in a fun environment.

Benefits

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Must be at least 18 years of age.
• Restaurant/hospitality experience is a plus.

Responsibilities

• Be friendly and inviting to guests in person and over the phone.
• Manage the waitlist and assign lanes.
• Operate POS system and assist guests with bowling instructions.

Skills

Customer Service

Telephone Etiquette

Education

High School Diploma

Job description

Overview

Imagine your ideal job. Now add bowling, arcade games, and parties every day of the week. This isn’t an ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with a memorable experience.

A GREETER/DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes, and other equipment
• Prepare for leagues
• Ring sales at the counter and follow cash control procedures
• Notify mechanics of malfunctions and log issues
• Assist guests with basic bowling instructions
• Operate POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent; restaurant/hospitality experience is a plus
• Proven success in school or previous jobs
• Excellent telephone etiquette
• Must meet minimum age requirements to serve alcohol as per state law

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

WORK ENVIRONMENT/PHYSICAL DEMANDS

• Entertainment center environment; walking, bending, standing for periods; lifting objects with assistance

THE BOWLERO CORP TEAM

With over 350 entertainment destinations across North America, our brands include Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). We are committed to diversity, guest satisfaction, and creating a joyful work environment. Join our team of over 12,000 associates and be part of the Bowlero family.

The approximate pay range is $15-$18/hour. Final compensation varies based on experience, skills, location, and other factors.

We offer performance-based incentives and a comprehensive benefits package, including healthcare. For more details, visit: www.bowlerocorp.com/careers/benefits

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, operates over 360 locations across North America, offering bowling, amusements, water parks, and family entertainment. We also own the Professional Bowlers Association. Visit ir.luckystrikeent.com for more information.