Greeter / Counter Desk Attendant

Lucky Strike Entertainment Corporation

Lowell (MA)

On-site

USD 23,000 - 26,000

Part time

14 days+

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Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment Corporation seeks a part-time Greeter/Counter Desk Attendant in Lowell, MA. You will greet guests, manage the waitlist, and assist with leagues, lane assignments, and basic bowling instructions while handling sales at the counter.

Typical shifts include evenings and weekends. Benefit-rich environment with perks such as free bowling and food & beverage discounts. Applicants must be at least 18 years old.

Qualifications

HS Diploma or equivalent restaurant/hospitality experience (Optional).
Proven success in school/previous job experience.
Excellent telephone etiquette.
Must meet minimum age to serve alcohol (state law).

Responsibilities

Be friendly and inviting to guests in person and over the phone.
Manage the waitlist and track availability.
Assign lanes, shoes & other equipment as needed.
Prepare for leagues and ring sales at the counter.
Follow cash control procedures and log cash activity.
Notify mechanics of any pinspotter/pinsetter malfunctions.
Assist guests with basic bowling instruction.
Operate POS system, central panel, computers, and PA system.

Skills

Waitlist management

Telephone etiquette

Guest service orientation

Education

HS Diploma or equivalent

Job description

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $17 to $19 / hour

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of "WOW" factor they've been looking forward to.

A GREETER/ DESK ATTENDANT'S DAY-TO-DAY

Be friendly and inviting to our guests in person and over the phone
Manage the waitlist
Track availability and assign lanes, shoes & other equipment
Prepare for leagues
Ring sales at the counter and follow our cash control procedures
Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials)
Operate our POS system, central panel, computers, and P/A system