Greeter / Counter Desk Attendant

Lucky Strike Entertainment Corporation

Alexandria (VA)

On-site

USD 18,000 - 24,000

Part time

10 days ago

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Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment Corporation is seeking a part-time Greeter/Counter Desk Attendant at one of our locations. This role involves warmly greeting guests, managing the waitlist, and handling lane and equipment assignments.

You’ll ring sales at the counter, support leagues, and operate front-desk systems. The ideal candidate is at least 16 years old, with excellent telephone etiquette and some hospitality or customer-service background.

Qualifications

HS Diploma or equivalent restaurant/hospitality experience required or optional (see posting).
Excellent telephone etiquette required.
Proven success in school/previous job experience.
Must meet the minimum age required by state law to serve alcohol.

Responsibilities

Greet and assist guests in person and over the phone.
Manage the waitlist and seating assignments.
Track lane availability and assign lanes, shoes, and equipment.
Prepare for leagues and events.
Ring sales at the counter and follow cash control procedures.
Operate the POS system and front-desk tech.

Skills

Excellent telephone etiquette

Friendly and inviting demeanor

Cash handling experience

Education

HS Diploma or equivalent restaurant/hospitality experience

Job description

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 16 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of "WOW" factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

Be friendly and inviting to our guests in person and over the phone
Manage the waitlist
Track availability and assign lanes, shoes & other equipment
Prepare for leagues
Ring sales at the counter and follow our cash control procedures
Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
Operate our POS system, central panel, computers, and P/A system