Greeter / Counter Desk Attendant

Bowlero Corporation; Chula Vista (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a vibrant entertainment destination where you can combine your passion for customer service with fun activities like bowling and arcade games. As a Greeter/Counter Desk Associate, you will be the first point of contact for guests, ensuring they feel welcome and valued. Your role will involve managing the waitlist, assisting with lane assignments, and operating essential systems to create a seamless experience. Join a dynamic team dedicated to providing memorable moments and enjoy perks like free bowling and discounts on food and beverages. This is not just a job; it's a chance to be part of a lively community that celebrates fun and entertainment every day!

Benefits

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Must be at least 18 years old and have a HS diploma or equivalent experience.
• Proven success in previous roles and excellent customer service skills.

Responsibilities

• Greet guests warmly and manage the waitlist efficiently.
• Track availability and assist guests with basic bowling instructions.
• Operate the POS system and handle sales transactions.

Skills

Excellent telephone etiquette

Customer service

Basic bowling instruction

Education

High School Diploma or equivalent

Tools

POS system

Computers

P/A system

Job description

Overview

Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR GREETERS/DESK ATTENDANTS DO

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

A GREETER/ DESK ATTENDANT’S DAY-TO-DAY

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

WHAT IT TAKES

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another.

The approximate pay range for this position is $16.50 - $18.76. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Bowlero offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits