Greeter / Counter Desk Attendant

Bowlero Corporation; Brooklyn Park (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading entertainment venue as a Greeter/Counter Desk Attendant, where you'll create a welcoming atmosphere for guests. This role involves managing waitlists, assisting with bowling instructions, and utilizing a POS system. Enjoy perks like free bowling and discounts while working in a vibrant entertainment environment.

Benefits

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifications

• Previous experience in restaurant/hospitality is a plus.
• Proven success in school or previous job experience.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist and assign lanes.
• Assist guests with basic bowling instructions.

Skills

Telephone Etiquette

Customer Service

Education

High School Diploma or equivalent

Job description

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

What Our Greeters/Desk Attendants Do

Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.

Day-to-Day Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instructions
• Operate our POS system, central panel, computers, and P/A system

What It Takes

• High School Diploma or equivalent; previous experience in restaurant/hospitality is a plus
• Proven success in school or previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Perks

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

Work Environment & Physical Demands

• Typical entertainment environment; may involve walking, bending, standing for periods, and lifting objects with assistance

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, we provide offerings in bowling, amusements, water parks, and family entertainment centers. We also own the Professional Bowlers Association, the major league of bowling, and a growing media property with millions of fans worldwide. For more information, visit ir.luckystrikeent.com.

The pay range for this position is $15.00 - $16.00 per hour.

Lucky Strike Entertainment offers performance-based incentives and a competitive benefits package, including healthcare coverage and other perks. Details about benefits are available at www.bowlerocorp.com/careers/benefits.