Greeter (AM/PM)

Hyatt Hotels Corporation; Dallas, Northern (TX, KY); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Free room nights

Discounted room nights

Headspace access

PerkSpot discounts

Discounted parking

Discounted DART passes

Job summary

Hyatt Regency Dallas is seeking a friendly Greeter to warmly welcome guests and guide them from arrival to seating. You will manage the host stand, answer questions, and coordinate with servers and management to ensure a smooth dining experience.

The role emphasizes genuine hospitality, strong communication, and the ability to multitask in a fast-paced environment. Excellent teamwork and availability on mornings, evenings, weekends, and holidays are valued.

Qualifications

• The ideal candidate enjoys interacting with people and delivering outstanding service.
• Must communicate clearly and stay calm during busy periods.
• Willingness to multitask and work across teams.

Responsibilities

• Welcome guests with warmth and professionalism.
• Manage the restaurant wait list and seating rotation.
• Escort guests to tables and maintain balanced seating.
• Answer guest questions about the restaurant and hotel.
• Assist with keeping the host stand clean and organized.
• Collaborate with servers, managers, and culinary teams to deliver memorable dining experiences.

Skills

Guest service

Communication

Multitasking

Hospitality experience

Job description

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\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

Become the first friendly face our guests see! As a Greeter at Hyatt Regency Dallas, you'll welcome guests, create memorable first impressions, and join an award-winning team known for exceptional hospitality. This position offers excellent opportunities for career growth and advancement within Hyatt. You'll be part of a team proudly recognized as one of the 2025 Best Places to Work among Large Companies in North Texas, located in the heart of downtown next to the iconic Reunion Tower.

The Greeter welcomes restaurant guests with genuine hospitality while managing the seating rotation and ensuring a seamless dining experience. This role works closely with restaurant leadership and service teams to provide exceptional guest service from arrival to departure.

In this role you will:

• Welcome guests with warmth, professionalism, and genuine hospitality.
• Manage the restaurant wait list and seating rotation.
• Escort guests to their tables while maintaining balanced seating.
• Answer guest questions about the restaurant and hotel.
• Assist with maintaining the cleanliness and organization of the host stand.
• Work collaboratively with servers, managers, and culinary teams to create exceptional dining experiences.

CULTURE AND FUN!

• Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
• Celebrations, recognitions, and volunteer opportunities
• Free nutritional colleague meals
• PerkSpot discounts at various retailers including Apple, AT&T, Verizon, and many more
• Discounted parking and discounted annual DART passes

WELLBEING AND BENEFITS!

• Full medical benefits at 30 days of employment
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid vacation, holidays, sick days, and extended sick leave
• New child leave, paid family bonding time, and adoption assistance
• Free access to Headspace for meditation, recuperation, and rejuvenation

Qualifications

The ideal candidate enjoys interacting with people, stays calm during busy meal periods, communicates clearly, and takes pride in delivering outstanding service every day.

• Takes pride in a job well done
• A true desire to satisfy the needs of others
• Excellent communication and guest service skills
• Ability to multitask in a fast-paced environment
• Able to walk and stand throughout the duration of the shift
• Flexible availability, including mornings, evenings, weekends, and holidays
• Previous restaurant or hospitality experience preferred, but not required

If you're passionate about hospitality and enjoy creating memorable guest experiences, we'd love to welcome you to our team.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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