Greeter

McClain's RV; Sanger (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

McClain’s RV in Sanger, TX seeks a full-time Greeter to warmly welcome guests and direct them to the right sales or service team. You will help maintain a positive showroom experience and assist with sign-in and basic inquiries.

Duties include handling incoming calls, routing information to the correct department, and supporting customer flow during busy times. Prior retail or dealership experience is helpful but not required.

Qualifications

• Strong interpersonal skills to build rapport with customers and team members.
• Clear, professional communication in person and on the phone.
• Customer service mindset with hospitality and problem-solving.
• Professional phone etiquette in a fast-paced showroom.
• Reliable, punctual, team-oriented attitude.

Responsibilities

• Greet guests warmly and direct them to the appropriate sales or service team members.
• Maintain an organized showroom and manage the sign-in process.
• Answer basic questions about the dealership and assist visitors promptly.
• Handle incoming calls with professional etiquette and route to the correct department.
• Support customer flow during busy periods and collaborate with sales, service and admin staff.

Skills

Interpersonal skills

Communication

Customer service

Phone etiquette

Reliability

Showroom support

Basic computer skills

Retail/dealership experience

Job description

Company Description

McClain’s RV SuperStores is a family-owned, faith-based RV dealership serving Texas and Oklahoma since 1963, with a strong focus on integrity, transparency, and excellence. The company offers a curated selection of travel trailers, fifth wheels, and motorized RVs from leading manufacturers known for quality and long-term value. McClain’s RV emphasizes transparent pricing, expert guidance, and comprehensive pre-delivery inspections supported by certified technicians and experienced service teams. As a full-service dealership, it provides financing options, protection plans, and ongoing support through the Priority RV Network. McClain’s RV welcomes both customers and team members into a family-oriented environment where quality products, honest people, and exceptional service come first.

Role Description

The Greeter role at McClain’s RV is a full-time, on-site position located in Sanger, TX. The Greeter is responsible for warmly welcoming guests, directing them to the appropriate sales or service team members, and helping maintain a positive, organized showroom experience. Day-to-day tasks include answering basic questions about the dealership, managing the sign-in process, and ensuring visitors are promptly assisted. The role also involves handling incoming phone calls with professional etiquette, providing accurate information or routing calls to the correct department, and supporting customer flow during busy periods. The Greeter collaborates closely with sales, service, and administrative staff to create a friendly, efficient environment that reflects McClain’s commitment to exceptional customer service.

Qualifications

• Strong interpersonal skills and the ability to build rapport with diverse customers and team members.
• Clear, professional communication skills, both in person and over the phone.
• Customer service and customer experience skills with a focus on hospitality and problem-solving.
• Professional phone etiquette and comfort managing multiple inquiries in a fast-paced environment.
• Reliability, punctuality, and a positive, team-oriented attitude.
• Ability to stand and move around the showroom for extended periods and assist with light organizational tasks.
• Basic computer and office skills (email, scheduling, customer check-in systems).
• Prior experience in retail, hospitality, or dealership environments is helpful but not required.