Greeter

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Hotel discount program

Uniforms provided

Health, Dental, Vision and Life

Job summary

Cloudland at McLemore Resort in Lookout Mountain is hiring a friendly host/hostess to greet guests, escort them to tables, and present menus. You’ll be the first impression as guests arrive and the last as they leave, coordinating with servers, the kitchen, and management to ensure a smooth dining experience.

The role requires a positive attitude, empathy, and the ability to handle seating requests and waiting lists.

Qualifications

• First point of contact for guests; greet, assist and answer questions.
• Ensure guests feel welcome, valued, and attended to.
• Handle special requests, seating, waiting lists, and issues.
• Coordinate with servers, management, and kitchen for smooth service.

Responsibilities

• Greet guests, escort to table, pull chair, present menus.
• Ensure entry doors are clean, free of debris and inviting, and welcoming.
• Inform servers of their location and assigned station; plan seating and reservations.
• Maintain communication with servers, manager, and kitchen to synchronize timing and guest flow.
• Greet guests as they depart to confirm satisfaction.
• Note any problems to quickly get a manager.

Skills

Guest service

Positive attitude

Empathy

Restaurant knowledge

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILEGreet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.ESSENTIAL RESPONSIBILTIESGreet guests, escort them to their table, pull chair out for the guest, and present menus.Make sure entry doors are clean, free of debris and are inviting, and welcoming.Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening.Check with the phone reservationists or answering machine messages to assure you have all reservations.Check with manager to assure private parties are properly staffed and organized for the evening.Check with kitchen to verify menu items are readily available.Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.Greet guest as they are leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last.Check with every guest to note any problem to quickly get a manager.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESYou are the first point of contact for guests. You’ll greet them, make them feel welcome, answer questions.Making sure guests feel comfortable, valued, and attended to is the core of the role.Handling special requests (e.g., seating for kids, accessibility), dealing with waiting lists, helping resolve issues.Positive Attitude & EmpathyKnowledge of Restaurant Flow & Basic SystemsPHYSICAL DEMANDSAble to lift, push, carry 20 - 40 lbs.Stand continuously for long periods of time.Communicate information and hotel services to management, staff and guests.BENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!