Greeter

Benari Jewelers; Exton (PA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Paid holidays

Employee merchandise discounts

Job summary

Benari Jewelers, a premier luxury jewelry retailer in the Philadelphia region, seeks a detail-oriented Concierge to enhance client experiences from showroom arrival to departure. You will collaborate with the sales team to ensure personalized, discreet service and seamless transitions for high-value clients.

The role emphasizes five-star hospitality, professional presentation, and strong organization, with responsibilities spanning guest reception, appointment scheduling, and event support.

Qualifications

• High school diploma required.
• Professional appearance and polished etiquette.
• Strong organizational abilities.
• Ability to multitask while maintaining attention to detail.
• Flexible availability, including evenings and weekends.

Responsibilities

• Welcome every guest within moments of entering the showroom.
• Engage guests in genuine conversation to understand their visit and needs.
• Escort clients to the appropriate sales professional or seating area; offer beverages.
• Coordinate guest arrivals with the sales team and notify associates of waiting clients.
• Maintain a five-star hospitality experience; assist with VIP appointments and events.
• Answer incoming calls professionally and schedule appointments.
• Assist with store opening/closing and support marketing events and client appreciation functions.

Skills

Customer service

Communication

Organization

Multitasking

Professional appearance

Education

High school diploma

Job description

For over 50 years, BENARI JEWELERS has been one of the Philadelphia region's premier luxury jewelry retailers, known for exceptional customer service, fine jewelry, luxury timepieces, and a commitment to excellence. We are seeking a detail-oriented and highly organized Inventory Manager to oversee inventory operations and support our mission of delivering an outstanding client experience.

Position Overview

The Luxury Concierge serves as the ambassador of Benari Jewelers by providing an exceptional arrival and departure experience for every guest. This role embodies the company’s commitment to luxury hospitality, ensuring every client receives personalized attention and impeccable service from the moment they enter the showroom.

The Concierge works closely with the sales team to create seamless client experiences while maintaining the highest standards of professionalism, presentation, and discretion.

Key Responsibilities

Client Experience

• Welcome every guest within moments of entering the showroom.
• Engage guests in genuine conversation to understand their visit.
• Escort clients to the appropriate sales professional or seating area.
• Offer beverages and refreshments.
• Monitor guest comfort throughout their visit.
• Thank every guest upon departure and invite them to return.

Hospitality

• Maintain a five-star hospitality experience at all times.
• Prepare and serve beverages according to company standards.
• Assist with VIP appointments and special events.

Communication

• Coordinate guest arrivals with the sales team.
• Notify associates promptly of waiting clients.
• Professionally answer incoming telephone calls.
• Schedule appointments and relay client messages.

Administrative Support

• Maintain client sign-in procedures.
• Assist with store opening and closing
• Support marketing events and client appreciation functions as needed.

Qualifications

Required

• High school diploma required.
• Professional appearance and polished etiquette.
• Strong organizational abilities.
• Ability to multitask while maintaining attention to detail.
• Flexible availability, including evenings and weekends.

Preferred

• Previous luxury retail, hospitality, concierge, hotel, or customer service experience preferred.

What We Offer

At BENARI JEWELERS, we believe our people are our greatest asset. We offer:

• Competitive salary based on experience and qualifications
• Medical, dental, and vision insurance
• Paid Time Off
• Paid holidays
• Professional development and training opportunities
• Employee merchandise discounts
• Career growth opportunities within a respected luxury retail organization

But what truly sets us apart?

This Isn’t Just a Job - It’s a Career

At BENARI JEWELERS, this isn’t just a job, it’s a career. We foster a high-performing, supportive environment where individuals are empowered to grow and succeed.

We operate as a Wolf Pack, a team built on collaboration, accountability, and shared success. When you join the pack, you’re part of a culture that values drive, creativity, and deliver exceptional experiences together.

If you are passionate about luxury, driven to succeed, and eager to grow within a respected and established brand, we invite you to apply and become part of our team!