Greeter

SWCHC, Inc.; Bridgeport, Northern (CT, KY); Híbrido; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Flexible spending accounts (FSA)

Retirement plan (403B)

Short-term disability insurance

Long-term disability options

Life Insurance

Employee assistance program (EAP)

Resumo da oferta

SWCHC, Inc. in Bridgeport, CT is seeking an administrative front desk professional to greet patients and direct them to the appropriate department. The role ensures a confidential, professional atmosphere and smooth patient flow within the health center.

Responsibilities include coordinating with clinical staff, handling deliveries, and assisting with security communications as needed. Bi-lingual English/Spanish required; proficient in data entry and MS Office; high school diploma or GED

Qualificações

• Strong customer service focus.
• Bi-lingual in English and Spanish (Required).
• Effective verbal and written communication skills.
• Proficient in Data Entry and MS Office apps.
• Proficient in Electronic Medical Records (EPIC).
• Exhibit teamwork orientation and good judgment.
• Organized and able to manage competing priorities.
• Resourcefulness in problem solving and conflict resolution.
• High School Diploma or GED required.

Responsabilidades

• Greet patients, visitors and guests in a professional manner.
• Communicate effectively with clinical team including providers, nursing, and administrative staff.
• Receive and sign for incoming delivery packages.
• Collaborate with security staff to notify of emergencies on premises.
• Demonstrate problem-solving and conflict-resolution skills.

Conhecimentos

Customer service

Bilingual English/Spanish

Verbal and written communication

Data Entry

Microsoft Word

Microsoft Outlook

Excel

Teamwork

Organizational skills

Problem solving

Formação académica

High School Diploma or GED

Ferramentas

EPIC

Microsoft Word

Microsoft Outlook

Excel

Descrição da oferta de emprego

Description

SUMMARY:

Maintain an atmosphere of confidentiality and professionalism when greeting patients and direct them to appropriate department. Ensure smooth and expedient flow of patients within the health center.

SPECIFIC DUTIES AND RESPONSIBILITIES:

All duties are subject to accommodation in accordance with the Americans with Disabilities Act (ADA)

• Greet and interact with patients, visitors and guests in a professional manner
• Communicate effectively with clinical team including providers, nursing, and other administrative staff
• Responsible in receiving and signing for incoming delivery packages
• Collaborates with security staff to notify of arising emergencies on premises
• Resourceful in problem solving and conflict resolution

Requirements

EXPERIENCE:

• Strong customer service focus
• Bi-lingual in English and Spanish (Required)
• Effective verbal and written communication skills
• Proficient skills in Data Entry, Microsoft Word, Outlook, Excel
• Proficient in working with Electronic Medical Management systems (EPIC)
• Exhibit teamwork orientation and able to display good judgment


• Organized and able to manage competing priorities
• Resourcefulness in problem solving and conflict resolution

EDUCATION:

High School Diploma or High School equivalency Diploma required

Physical Requirements and Work Environment:

The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment. The position requires the physical ability to kneel, bend and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. This person must have the ability to travel as required to work with staff.

Compensation and Benefits

In addition, this position will be eligible for additional benefits consistent with the role. The compensation of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Benefits Include:

• Medical insurance
• Dental insurance
• Flexible spending accounts (FSA)
• Retirement plan (403B)
• Short-term disability insurance
• Long-term disability options
• Life Insurance
• Employee assistance program (EAP)

Paid Time Off:

• 14 PTO Days
• 5 Sick Days
• 10 Paid Holidays