Greeter

Weber's Restaurant and Hotel; Ann Arbor (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dental insurance

Paid time off

Employee profit sharing after 1 year

Complimentary hotel room on your birthday after 1 year

Job summary

A family-owned independent restaurant and hotel in Ann Arbor, Michigan is seeking a Greeter to welcome and direct guests. The Greeter will be the first point of contact, responsible for answering inquiries, managing reservations, and providing exceptional customer service. Qualified candidates will possess excellent communication skills, a friendly demeanor, and the ability to multitask effectively. This role offers dental insurance, paid time off, and employee profit sharing after one year of continuous service.

Qualifications

• Must have excellent communication and customer service skills.
• Ability to multitask and prioritize effectively is required.
• Professional and friendly demeanor is essential.
• Professional and friendly demeanor.
• Ability to work independently and as part of a team.
• Regular, predictable attendance is an essential function of this role, with limited tolerance for unplanned absences or last-minute call-offs.
• Dental insurance available.
• Paid time off.
• Employee profit sharing (after 1 year continuous service).
• Complimentary hotel room on your birthday(after 1 year continuous service)

Responsibilities

• Greet visitors and direct them appropriately.
• Take and review restaurant reservations.
• Maintain a clean and organized work area.
• Escort guests to thier tables
• Answer inquiries and provide information about the organization
• Maintain a clean and organized work area
• Answer phones and direct to appropriate individual
• Collaborate with other staff to insure seamless guest experience

Skills

Excellent communication skills

Customer service skills

Ability to multitask

Professional demeanor

Attendance reliability

Education

High school diploma or equivalent

Job description

The Greeter is responsible for welcoming and directing guests, answering inquiries, and providing exceptional customer service. The Greeter will be the first point of contact for visitors and must maintain a professional and friendly demeanor at all times.

Key Responsibilities

• Greet visitors and direct them to the appropriate person or department
• Take restaurant reservations
• Review reservations and coordinate seating for shift
• Escort guests to thier tables
• Answer inquiries and provide information about the organization
• Maintain a clean and organized work area
• Answer phones and direct to appropriate individual
• Collaborate with other staff to insure seamless guest experience

Qualifications

• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to multitask and prioritize tasks effectively
• Professional and friendly demeanor
• Ability to work independently and as part of a team
• Regular, predictable attendance is an essential function of this role, with limited tolerance for unplanned absences or last-minute call-offs
• Dental insurance available
• Paid time off
• Employee profit sharing (after 1 year continuous service)
• Complimentary hotel room on your birthday(after 1 year continuous service)

About us:

We are a family-owned independent restaurant and hotel located in Ann Arbor, Michigan.

Weber’s Restaurant and Hotel is an Equal Opportunity Employer.