Greenway Kia North - Automotive Service Advisor

Greenway Automotive Group; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive company seeks an experienced Service Advisor for its Florida dealership. The candidate will handle customer interactions, manage service requests, and ensure high customer satisfaction. Ideal candidates are self-starters eager for a long-term career with a growing organization.

Benefits

Competitive Pay

Employee Purchase and Service Discounts

Paid Vacation

401(k) Retirement Savings Plan

Comprehensive Health Benefits

Qualifications

• One year of dealership Service Advisor experience preferred.
• Proven track record of exceptional customer satisfaction.
• Valid driver's license in good standing.

Responsibilities

• Greets and consults with customers to interpret their needs.
• Serves as the primary point of contact for automotive service.
• Continuously updates customers on repair needs and completion times.

Skills

Customer Satisfaction

Problem Solving

Integrity

Tools

Reynolds and Reynolds

Job description

Job Details

Job Location: Greenway Kia North - Longwood, FL

Salary Range: Undisclosed

Greenway Automotive Groupis one of the world's most progressive, privately held automotive companies proudly servingFlorida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China.The Group's 44domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability.Greenway Automotive Group is an Equal Opportunity Employer.

DESCRIPTION:

Greenway Orlando Kia North is looking for an experienced and motivated automotive dealership Service Advisor to join our team!

The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done.Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you toapply now!

RESPONSIBILITIES:

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

QUALIFICATIONS:

• One year of dealership Service Advisor experience, preferred
• Proven track record of achieving exceptional Customer Satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Must have a desire for a long term career with a growing organization
• Reynolds and Reynolds experience; highly preferred

BENEFITS:

• Competitive Pay
• Employee Purchase and Service Discounts
• Paid Vacation
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• State of the Art Facility with a Professional Working Environment