Greenway Kia East - Automotive Service Porter

Greenway Automotive; Orlando (FL); On-site; USD 28,000 - 33,000; Full time

Job summary

A leading automotive group is seeking an Automotive Service Porter in Orlando. The role involves greeting customers, handling vehicles, and maintaining a clean service area. Ideal candidates will possess strong customer service skills and a high school diploma or GED. Join a dynamic environment with competitive pay and benefits.

Benefits

Competitive Pay

Employee Purchase and Service Discounts

Paid Vacation

401(k) Retirement Savings Plan

State of the Art Facility

Qualifications

• Unrestricted driver's license and clean driving record required.
• Ability to drive both automatic and standard transmission vehicles.
• Neat, clean, and professional appearance.

Responsibilities

• Greets all customers entering the service area with a friendly attitude.
• Verifies customer appointments and all relevant information.
• Performs general cleaning duties to maintain a safe service area.

Skills

Customer Service

Communication

Education

High school diploma or GED

Job description

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Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 36 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

Greenway Orlando Kia East is currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Valet / Porter will welcome customers and ensure a smooth transition to a Service Advisor by confirming appointments and obtaining basic information about the reason for the customer’s visit. In addition, he or she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has a high school diploma or GED, an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance, and great communication skills. Candidates must be willing and able to work in a non-climate controlled environment that includes enduring the heat of summer and the cold of winter and must be able to drive both automatic and standard transmission vehicles. Experience as a valet and/or knowledge of automotive servicing and repair is not required.

Responsibilities

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
• Helps with loaner vehicles and parks vehicles after they have been written up
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
• Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
• Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)
• Follows all safety and security procedures
• Performs other duties as assigned
  
  

Qualifications

• High school diploma or GED preferred
• Previous experience preferred
• Unrestricted driver's license and clean driving record
• Able to drive both automatic and standard-transmission vehicles
• Able to safely operate motor vehicles in tight and small spaces
• Neat, clean, and professional appearance
• Strong customer service skills
• Basic computer and internet skills
  
  

Benefits

• Competitive Pay
• Employee Purchase and Service Discounts
• Paid Vacation
• 401(k) Retirement Savings Plan
• State of the Art Facility with a Professional Working Environment

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

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