Greenway Kia East - Automotive Service Cashier

Greenwaykiaeast; Orlando (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Cashier/Receptionist to join their Service Department. This role is vital in creating a welcoming atmosphere for customers, managing service transactions, and ensuring accurate payment processing. The ideal candidate will possess a high school diploma or GED, with a strong background in customer service and retail. They will be responsible for greeting customers, managing payments, and utilizing software for transactions. If you have a friendly demeanor and excellent organizational skills, this is an exciting opportunity to contribute to a dynamic team in a fast-paced automotive environment.

Qualifications

• High school diploma or GED required with retail or customer service experience.
• Experience with money-handling and point-of-sale systems preferred.

Responsibilities

• Greets customers and resolves concerns in a friendly manner.
• Processes payments and operates the POS system accurately.
• Handles customer complaints and coordinates with departments.

Skills

Customer Service

Point-of-Sale (POS) System

Mathematical Skills

Multi-tasking

Communication Skills

Problem-Solving Skills

Education

High School Diploma or GED

Tools

Cash Register

Credit/Debit Card Processing

Job description

Job Details

Job Location: Greenway Kia East - Orlando, FL

Position Type: Part Time

Salary Range: Undisclosed

Job Category: Admin - Clerical

GreenwayKia East is hiring in our Service Department for a Cashier.

The Cashier/Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she helps to set the tone for our dealership's Service Department by being an outstanding listener and information source.

The Cashier/Receptionist courteously and efficiently manages all service and repair transactions for our valued customers. He or she receives and processes payments for services rendered or parts and materials purchased, and completes estimates and invoices. This position uses the appropriate software programs to record payment amounts and repair orders and to manage customer data, such as service history and contact information. He or she may need to calculate materials charges, repair charges, and taxes and must understand various types of warranties.

The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. Automotive dealership experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.

RESPONSIBILITIES:

• Greets all customers in a friendly, professional manner and helps identify, confirm, and resolve customer concerns
• Receives and processes payments for products and services
• Answers dealership group phones and directs calls as necessary
• Operates the complete POS system and other required software
• Accepts responsibility and accountability for his or her money drawer
• Coordinates questions and issues with the appropriate department personnel
• Handles customer complaints or escalates when necessary
• Attends all staff meetings, trainings, and educational classes as required
• Follows all safety and security procedures
• Performs other duties as assigned

QUALIFICATIONS:

• High school diploma or GED required
• Point-of-sale (cash register) and credit or debit card processing skills
• Strong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environment
• Ability to multi-task
• Neat, clean, and professional appearance
• Previous customer service or related experience preferred
• Helpful attitude and friendly demeanor
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Highly trustworthy and security conscious

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.