Greenway Ford - Experienced Receptionist - Part Time

Greenway Automotive; Orlando (FL); On-site; USD 30,000 - 40,000; Part time

Job summary

Greenway Automotive is seeking an Experienced Receptionist for their Greenway Ford location in Orlando. This part-time position requires a friendly and helpful demeanor, along with strong customer service skills and effective communication abilities. The ideal candidate will manage incoming calls, greet customers, and support the sales team while offering exceptional service in a busy dealership environment.

Benefits

Excellent advancement opportunities

Employee Purchase and Service Discounts

Team-oriented, professional, and fun work environment

Qualifications

• Excellent communication, customer service, and problem solving skills.
• Bilingual (English/Spanish) a plus.
• Strong computer and internet skills.

Responsibilities

• Greet all customers warmly and direct calls as necessary.
• Coordinate questions with appropriate personnel.
• Address customer concerns effectively.

Skills

Customer service

Communication

Organizational skills

Telephone skills

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Greenway Ford - Experienced Receptionist - Part Time

Join to apply for the Greenway Ford - Experienced Receptionist - Part Time role at Greenway Automotive

Greenway Ford - Experienced Receptionist - Part Time

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Join to apply for the Greenway Ford - Experienced Receptionist - Part Time role at Greenway Automotive

Greenway Ford has an Immediate Opening for an EXPERIENCED Part Time Receptionist.

The Receptionist at Greenway Ford answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition, he or she performs light data entry, operates the telephone switchboard for call routing, and communicates with the sales team to direct the flow of customers.

The ideal candidate must have strong phone, customer service and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred. Candidates must have a high school diploma or GED.

The schedule will include some weekdays 3:30 pm – 9:00 pm; a rotation of morning and evening shifts on Saturday, and every other Sunday from 11 am – 7 pm. Pay will be based on experience.

Greenway Ford is located in East Orlando on Colonial Drive. 9001 E. Colonial Dr., Orlando, FL 32817.

Responsibilties

• Greet all customers in a warm, sincere and helpful manner
• Answer dealership group phones and directs calls as necessary
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed
• Addresses customer concerns and issues or escalates them as needed
• Performs other duties as assigned
  
  

Qualifications

• Previous customer service or related experience preferred
• Bilingual (English/Spanish) a plus
• Highly professional and dependable
• High school diploma or GED required
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Strong organizational and time management skills
• Helpful attitude and friendly demeanor
• Strong computer and internet skills, including Microsoft Office suite
  
  

Benefits

• Excellent advancement opportunities
• Employee Purchase and Service Discounts
• Team-oriented, professional and fun work environment
  
  

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Administrative

• Industries

  Motor Vehicle Manufacturing

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