Greek Speaking Player Support Specialist - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 10,000 - 17,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training on gaming support

Comprehensive Health Insurance

Fully Paid Relocation Package

Attractive Monthly Performance Bonus

Career development opportunities

And Much More...

Job summary

Mercier Consultancy Group is seeking a Greek Speaking Player Support Specialist to join our gaming team onsite in Sofia. The role involves assisting Greek-speaking players, resolving issues, and translating documentation from English to Greek to ensure smooth gameplay.

You will work with international teams, maintain strong gaming knowledge, and uphold brand professionalism in a fast-paced Esports environment.

Qualifications

• Native or fluent Greek (spoken and written).
• Proficiency in English to collaborate with international teams.
• Valid EU passport or work authorization for Bulgaria.
• A genuine passion for Gaming & Esports.
• Strong problem-solving skills and a player-centric attitude.
• Ability to relocate to Sofia for this on-site position in Bulgaria.

Responsibilities

• Provide high-quality support to gaming enthusiasts via chat, email, and social channels.
• Resolve technical queries, account issues, and billing concerns within Gaming & Esports.
• Maintain understanding of client’s gaming titles to provide guidance to players.
• Translate game documentation and support resources from English to Greek.
• Escalate critical bugs and platform issues to development teams.
• Contribute to a positive community environment for Greek players.
• Represent the brand professionally while staying authentic to gaming culture.

Skills

Greek language

English proficiency

Relocation

Gaming passion

Problem solving

Job description

at Mercier Consultancy Group

Greek Speaking Player Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career growth through our exclusive network of jobs in Bulgaria, ensuring candidates find the perfect professional match in a thriving market.

Job Overview

We are seeking a passionate gamer to join a global leader in the Gaming & Esports sector for an exciting Greek Speaking Player Support Specialist position in Bulgaria. This role is perfect for a communicator who understands the nuances of modern gaming culture and wants to build a career in a fast-paced, international environment.

Key Responsibilities

• Provide high-quality support to gaming enthusiasts via chat, email, and social media channels.
• Resolve technical queries, account issues, and billing concerns within the Gaming & Esports ecosystem.
• Maintain a deep understanding of the client’s gaming titles to provide expert guidance to the player base.
• Effectively translate game documentation and support resources from English to Greek.
• Escalate critical bugs and platform issues to the technical development teams to ensure a seamless gaming experience.
• Contribute to a positive and engaging community environment for players in the Greek market.
• Represent the brand with professionalism while staying authentic to the gaming industry culture.

Requirements

• Native or fluent Greek (spoken and written).
• Proficiency in English to collaborate with international teams.
• Valid EU passport or work authorization for Bulgaria.
• A genuine passion for Gaming & Esports and familiarity with modern gaming trends.
• Strong problem-solving skills and a player-centric attitude.
• Ability to relocate to Sofia for this on-site Greek Speaking Player Support Specialist position in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training on gaming support platforms.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
• Attractive Monthly Performance Bonus based on quality metrics.
• Career development opportunities within the vibrant Gaming & Esports industry.
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria offers a unique blend of historical charm and a booming modern economy. Bulgaria is known for its beautiful landscapes, ranging from the stunning Balkan Mountains to the sunny Black Sea coast, providing the perfect backdrop for a balanced lifestyle. The climate in Bulgaria is equally appealing, with four distinct seasons that make outdoor adventures accessible year-round.

Sofia, the capital, is a vibrant hub that attracts young professionals from all over the world, making it an ideal destination for your new career chapter. Relocating to Bulgaria is a seamless experience, especially with our support, and you will quickly find that the cost of living is highly favorable. From the world-class culinary scene to the high quality of life, Bulgaria is an incredible place to work and thrive.