Graphics Project Coordinator - 1st Shift

MCC; Dawsonville (GA); Hybrid; USD 52,000 - 78,000; Full time

Job summary

MCC, a global leader in premium labels, seeks a Graphics Project Coordinator to translate customer specs into MCC's ERP and Prepress systems. This role collaborates with internal and external customers to optimize interactions and efficiency.

The ideal candidate will coordinate projects across ERP, prepress, and graphics software, maintain data integrity, and drive Lean improvements while supporting billing and POs. This is a hybrid, office- or home-based role in North America.

Qualifications

• Bachelor's degree preferred; 3+ years in Customer Service and/or Graphics Reproduction.
• Ability to solve practical problems and interpret varied instructions.
• Strong math, data entry, and high accuracy required.
• Proficient with Microsoft Office and ERP software.

Responsibilities

• Coordinate graphic projects from inception to implementation in ERP and prepress systems.
• Onboard new business with internal teams and external customers for ERP accuracy.
• Define and translate item specifications for reproducibility in ERP.
• Create and maintain graphic project data linked to ERP.
• Use ERP and graphics platforms for prepress job entry and tracking.
• Manage workload to meet quality, service, and productivity standards.
• Serve as resource for internal/external pre-pro calls and item master questions.
• Ensure proper POs for prepress, track progress, and support billing.
• Contribute to Lean Manufacturing initiatives (SQDC) and continuous improvement.
• Collaborate with teams to fulfill customer requirements; perform additional tasks as needed.

Skills

Customer Service

Graphics Reproduction

Data entry

Attention to detail

Root-cause analysis

Communication

Microsoft Office

Education

Bachelor's degree

High School Diploma

Tools

ERP system

Prepress platform

Job description

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

The Graphics Project Coordinator ensures customer product specifications and item details are translated accurately into MCC's ERP and Prepress Management platform. Strategically collaborates with internal and external customers to optimize customer-facing interactions and operational efficiencies. Provides critical analysis, feedback, and action to drive positive change and results.

Responsibilities:

• Maintains graphic project coordination from inception to implementation.
• New Business Onboarding -cohesively works with all internal teams and external customers to ensure new business is established in ERP correctly.
• Collaborates with internal and external customers to ensure item specifications are clearly defined, able to be re-produced, and translated into the ERP system.
• Creates, maintains and links required graphic project data and processes to ERP system.
• Effectively utilizes ERP and graphics platform for prepress job entry.
• Effectively utilizes graphics software for prepress job tracking
• Manages assigned workload in accordance with standard work expectations of quality, service, and productivity
• Essential resource for internal and external pre-pro calls
• Plant liaison for item master questions and/or issues
• Ensures proper POs are obtained for prepress, tracks jobs progress, and ensure it is turned in for billing (as required).
• Demonstrates participation and input through Lean Manufacturing methods (SQDC).
• Work as part of a team that strategically collaborates to fulfill internal and external customer requirements.
• Complete additional tasks as assigned.

Qualifications:

• High School Diploma required; Bachelor's degree preferred. 3+ years of experience in Customer Service and/or Graphics Reproduction; or equivalent combination of education, training and experience.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to determine root cause of problem and determine corrective action
• Strong skills in math, data entry, and a high level of attention to detail and accuracy are required.
• Ability to read, and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively communicate information in one-on-one and small group.
• Understanding of Microsoft Office tools required.
• Individual must also work independently and is occasionally expected to cooperate with co-workers in creating smooth flow.
• This position requires the associate to stand or sit for prolonged periods or may be required to lift and/ or move up to 25 lbs.
• Limited travel within North America.

This role is primarily office-based or home office-based, requiring extended periods of sitting, computer use, occasional walking or light lifting, and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.

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