Graphics Coordinator

Belmark Inc; De Pere (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

On-site Health Clinic

401(k) & Profit Sharing Plan

Paid vacation, personal time & paidhol

Employee Assistance Program

On-site Fitness Center

Job summary

Belmark Inc. in Wisconsin is seeking a dedicated Graphics Customer Onboarding Specialist to educate customers on BELMARK’s graphics, print and converting capabilities.

You will onboard new accounts, provide hands-on education to designers and sales reps, and guide file specifications to optimize speed and quality. You will work cross-functionally with Sales, Design, Account Services, Technical Services, Graphics Production and Manufacturing to develop, streamline projects and ensure successful

Qualifications

• Requires knowledge of BELMARK’s graphics, print, and converting capabilities.
• Ability to educate customers, designers and sales on specifications and tolerances.
• Experience reading design files and providing guidance to optimize production quality.
• Strong communication and presentation skills.

Responsibilities

• On-board new customers to understand and utilize our commercialized print specifications and proofing process.
• Provide hands-on education to customers, designers and sales representatives regarding BELMARk’s graphics and tolerances.
• Evaluate art files and consult on packaging designs to improve appearance and printability.
• Commercialize accounts for future projects via Graphics Direct.
• Promote BELMARK’s branded print formats and act as internal voice for customer design questions.
• Document deviations and coordinate proofs and approvals with internal teams.

Skills

Customer education

Graphics knowledge

Cross-functional

Public speaking

Problem solving

Education

High School / Tech School

Tools

Illustrator

Photoshop

Job description

Joining the Belmark Team: Being Part of the Mission

While picking up items at the grocery store, have you ever wondered how they were packaged? Who produced the labels, cartons and flexible film that helps consumers with their purchasing decisions? Most of us do not think twice about it, however, there is a whole industry devoted to just that. Belmark is a leader in that industry, producing innovative pressure sensitive labels, folding cartons and flexible packaging. Our service, quality, speed to market and product development drive us to be the best in the industry.

Belmark is made up of hundreds of talented people with diverse areas of expertise. Each of these individuals contributes uniquely to Belmark’s success and is an important member of the Belmark team. Regardless of your department, we all work with a shared purpose and vision for providing fast, friendly, dependable service to our customers – delivering solutions that exceed expectations at every turn.

We are always looking for dedicated members to join our team. If you enjoy taking on new challenges, working in a fast paced environment and working with a great group of people, then Belmark is a good fit for you!

Competitive Benefits for Eligible Employees:

• Health Insurance
• Term Life Insurance
• Flexible Spending Account
• 401(k) & Profit Sharing Plan
• Paid Vacation, Personal Time & Holidays
• Employee Assistance Program
• On-site Health Clinic
• On-site Fitness Center

Serve as the primary liaison for onboarding and educating customers on commercial graphics processes, ensuring a seamless transition from project concept to production. Collaborate cross‑functionally with customers, sales, design, account services, technical services, graphics production, and manufacturing teams to develop, streamline, and commercialize new projects, revisions, and process improvements. Provide guidance on file specifications, artwork setup, print recommendations, and graphic solutions to optimize production quality and efficiency. And, drive adoption of Graphics Direct ordering by improving customer education, identifying process enhancements, and increasing the speed and accuracy of graphic order processing from entry through proof approval.

*A pre-employment drug test is required if offered the position.

What will I do in this role?

• On-board new customers to understand and utilize our commercialized print specifications to improve speed and quality of the Proofing process.
• Provide hands‑on education to customers, designers and sales representatives regarding BELMARK’s graphics, printing and converting capabilities, specifications and tolerances to optimize speed and quality.
• Evaluate customer/designer supplied art files/print images and consult with customers on packaging designs to improve the overall appearance, marketability, and printability of the customer’s design based on BELMARK’s file specifications and tolerances in a specific business unit. This may include preproduction meetings with the customer, external designers/design firms or internal production personnel.
• Commercialize customer accounts upon demonstration of file specification conformance to allow future artwork projects to process via Graphics Direct.
• Continually work with customers to reduce the frequency of deviations to our file specifications.
• When necessary, document agreed upon file deviations from specifications in the Graphics Master Design record to allow for Graphics Direct.
• Continually promote and educate customers on the advantages of BELMARK’s branded Trident and Trident MAX print formats.
• Serve as the internal voice of the customer for graphic design questions regarding projects from Sales, Account Service, Customers/Designers and internal graphics team.
• Must learn and exhibit comprehensive knowledge of BELMARK’s graphics/print/press/converting capabilities for a single business unit.
• Establish clear and concise guidelines and instructions for Graphics Production for files not yet eligible for Graphic Direct.
• Responsible for customer’s label management by family, which includes: understanding color build requirements, standardized colors used for all elements and references, etc.
• Maintain Quality/Productivity rates within department standards.
• Expected to perform presentations and training for internal and external customers.
• Assist and/or host customer internal visits for tours and/or press approvals, host online
• virtual press approvals, or attend online meetings and trainings.
• May travel with Sales Representatives to customer’s site to provide customer education.
• May coordinate, review and finalize proof approvals.
• May provide consultation on customer designs after order is printed.
• May assist in label design/creation according to customer/BELMARK specifications.
• Document discussions and requests regarding projects.
• Work with Graphics Pre‑Press to monitor graphic orders, prioritize graphic orders, expedite graphic orders, track graphic orders, and answer general questions about graphic orders.
• Review art from Graphics Pre‑Press as needed.
• Responsible to follow all safety procedures as required by the role, and to nurture a food safety culture by adhering to all Safe Quality Foods requirements.
• May perform other duties as assigned by manager.

Great Benefits for the entire family!

• Health, Dental plan with Wellness discount
• FREE On-site Health Clinic
• Flexible Spending Account
• Company funded Life Insurance Policy
• 401(k) and Profit Sharing Plan with 6% match
• Paid vacation AND personal time
• Paid holidays beginning day one
• Employee Assistance Program
• Free On-site Fitness Center

Minimum Qualifications:

• Requires any combination equivalent to graduation from High School, minimum two (2) years of college/Tech School, and/or minimum three (3) years of related printing
• Knowledge of and the ability to effectively utilize the English language. experience in flexographic and/or offset graphics experience.
• Understanding a variety of packaging machinery concerning eyemarks, cut off tolerances, layouts, etc.
• Knowledge of design specifications, die/template configurations and graphic art services.
• Have general knowledge of legal requirements-e.g. NLEA, UPC, etc.
• Knowledge of and the ability to effectively utilize the English language.
• Ability to add, subtract, multiply and divide whole numbers, decimals and fractions.
• Ability to operate a Macintosh computer and understand appropriate design applications (Illustrator, Photoshop, etc.).
• Ability to operate a variety of standard office equipment.
• Ability to read, comprehend and follow detailed written and oral instructions.
• Must have excellent interpersonal skills.
• Ability to meet deadlines. May be required to work some overtime.
• Requires nearly constant concentration and attention to detail.
• Must be able to communicate and answer questions in a professional and friendly manner.
• Must be able to resolve questions, handle conflict and make effective decisions under pressure.
• Ability to give, receive and analyze information.
• Ability to formulate work plans, prepare written materials and articulate goals and action plans.
• May require some travel.

Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only.

Belmark is an Equal Opportunity Employer. Eligibility for internal transfers is based on completion of required trainings, overall performance, attendance record, qualifications, and tenure in your current position.