Graphic Designer

Upplause Consulting; Check (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Upplause Consulting seeks an Account Supervisor to join our social team, handling a premier CPG account with senior implementation responsibilities.

The role emphasizes superior writing, organizational and research skills, client contact, and the ability to develop and present strategic programs.

Qualifications

• 3-5 years of social media experience in a large agency.
• Advanced understanding of social strategy, community management and social creative management.
• Knowledge of social platform capabilities and hands-on experience working with them.
• Willingness to learn, explore, and reinvent.
• Effective written and verbal communications skills.
• Advanced problem solving to help clients and agency work together.
• Balances workload and tasks, communicating effectively with team members to reliably implement assignments on budget and on deadline.

Responsibilities

• Build strong relationships with internal teams to support Client's business.
• Lead day-to-day client activities and ensure alignment across teams.
• Navigate teams when priorities conflict and advocate for social-first work.
• Demonstrate advanced PowerPoint skills by drafting client decks.
• Collaborate with creative, strategy, project management and production teams.
• Contribute ideas based on program, brand, and competitive landscape.
• Develop presentation skills for client and team meetings.
• Support the account lead across multiple concurrent projects and manage time.
• Maintain expert knowledge of client's business, category, and competition.
• Inform directors on business status and escalate when needed.
• Coordinate strategic direction across cross-functional teams and regions.
• Assist production from concept to post-production with relevant producers.

Skills

Social media strategy

Client relationship management

Written communication

PowerPoint proficiency

Tools

PowerPoint

Job description

Upplause seeks an Account Supervisor to join our social team, working on one of our largest CPG accounts. An Account Supervisor should be a capable communications professional able to handle a broad variety of tasks with increasing independence and sound judgment. An Account Supervisor has the ability and experience to play a senior implementation role in client work. They must have superior writing, organizational, research and social media skills, be able to handle direct client contact and have the ability to be a good program developer, presenter and counselor.

What You'll Do

• Build strong relationships with internal teams using Agency resources to support Client's business effectively and seamlessly.
• Lead day-to-day client
• Effectively navigate teams when there are conflicting priorities
• Demonstrate advanced PowerPoint skills by writing first draft of a deck
• Demonstrate strong collaboration skills with agency teams including creative, strategy, project management and production
• Contribute during team meetings and has a point of view based on his/her understanding of the program, the brand and its competitors
• Proactively work to increase presentation skills- when speaking to clients and at team meetings.
• Begin to build and apply specialized expertise in particular subject or functional areas.
• Advocates for social first, audience-centric work
• Support Account lead across multiple projects running concurrently and manage time accordingly
• Maintains expert knowledge of client's business, category and competition
• Regularly informs Director and other leadership on business status, including escalation as needed
• Effectively develops and disseminates strategic direction across internal cross-functional teams
• Works in tandem with global counterparts and is responsible for collaboration and inclusion of relevant regional markets in the annual account planning and activation process
• Ability to support all aspects of a production ranging from idea delivery, pre-production, on-set and post-production in partnership with traditional and social specific producers

What You'll Need

• 3-5 years of social media experience in a large agency setting
• An advanced understanding of social strategy, community management and social creative management
• Knowledge of social media platform capabilities and hands on experience working with them
• Willingness to learn, explore, and reinvent
• Effective written and verbal communications skills
• Advanced problem solving skills to help clients and agency work together
• Balances workload and tasks, communicating effectively with team members to reliably implement assignments on budget and on deadline