Grants Operations & Donor Relations Specialist

Calfund; Los Angeles (CA); Hybrid; USD 111,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

403b retirement plan

Transit benefits

Tuition reimbursement

On-site fitness center

Snacks in breakrooms

Student loan repayment program

Job summary

The California Community Foundation (CCF) is seeking a Client Services Officer in Los Angeles to manage complex grant activities across donor-advised, scholarship, and community funds while ensuring compliance, accuracy, and a high-quality donor experience.

This in-office role requires on-site work for the first 100 days, with staff later allowed two remote days per week and mandatory in-office Tuesdays & Wednesdays.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of four years in foundation/nonprofit/public sector.
• Experience with technology systems including CRM, data management, grantmaking apps.
• Experience leading process improvements with efficient workflows.
• Knowledge of grantmaking regulations and best practices.
• Ability to analyze and present data via reports and charts.
• Strong organizational and project-management skills.
• Excellent communication and stakeholder management.
• Ability to work independently and with cross-functional teams.

Responsibilities

• Manage the full lifecycle of standard and complex grants with accuracy and compliance.
• Serve as a trusted contact for donors, fund advisors, scholars, students, and partners.
• Oversee due diligence, grant structuring, recipient status reviews, and documentation.
• Provide SME on grantmaking policies and workflows.
• Monitor and improve grant operations; optimize processes.
• Maintain accurate grant data and develop reports for decision-making.
• Support grants management systems with training, templates, dashboards.
• Escalate complex donor and grantee matters with professionalism.
• Collaborate with Finance, Legal, and other teams to strengthen operations.
• Provide training and guidance to colleagues; support cross-functional projects.
• Analyze information to develop meaningful reports and insights.
• Represent CCF professionally with stakeholders.

Skills

Grantmaking knowledge

Data management

CRM systems

Communication skills

Project management

Education

Bachelor’s degree

Equivalent relevant experience

Tools

Salesforce

Docusign

JotForm

AI tools

Job description

The California Community Foundation (CCF) is seeking a Client Services Officer in Los Angeles to manage complex grant activities across donor-advised, scholarship, and community funds while ensuring compliance, accuracy, and a high-quality donor experience.

This in-office role requires on-site work for the first 100 days, with staff later allowed two remote days per week and mandatory in-office Tuesdays & Wednesdays.