Grants Operations & Donor Relations Specialist

California Community Foundation; Los Angeles (CA); On-site; USD 111,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance at 0

403b retirement plan contribution

Transit pass subsidies

Snacks in breakrooms

On-site fitness center

Tuition reimbursement after one year

Student loan repayment after one year

Job summary

California Community Foundation is seeking a Client Services Officer in Los Angeles to manage complex grant activities across donor-advised, scholarship, and community-aligned funds while ensuring compliance and a high-quality donor and partner experience.

The role serves as a subject-matter expert on grantmaking policies, leads process improvements, strengthens data quality, and collaborates across departments to deliver customer- and community-centered grant operations that advance CCF’s

Qualifications

• Bachelor’s degree in Business, Public Administration, or related field, or equivalent experience.
• Minimum four years of professional experience with a foundation, nonprofit, or public-sector agency.
• Experience with advanced technology systems including CRM, data management, and grantmaking platforms.
• Demonstrated ability to improve workflows and implement efficient processes.
• Strong knowledge of grantmaking and nonprofit regulations and best practices.

Responsibilities

• Manage the full lifecycle of standard and complex grants with accuracy and compliance.
• Serve as a trusted contact for donors, fund advisors, committees, students, and partners.
• Oversee due diligence, grant structuring, status reviews, and documentation controls.
• Translate grant policies into practical guidance and workflows.
• Monitor and improve grant operations, reduce bottlenecks, and streamline workflows.
• Maintain reliable grant data and develop reports with data-driven insights.
• Support use of grants management systems through training and templates.
• Escalate sensitive donor/grantee matters balancing policy and relationships.
• Collaborate with Finance, Legal, and other teams to strengthen operations.
• Provide training and coaching on systems, processes, policies, and best practices.
• Analyze information to produce meaningful reports and insights for priorities.
• Represent CCF professionally with donors and external partners.

Skills

Grantmaking

Donor relations

Data analysis

Process improvement

Stakeholder management

CRM systems

Policy and compliance

Training and coaching

Education

Bachelor’s degree in Business or Public Administration

Tools

Salesforce

DocuSign

JotForm

AI tools

Job description

California Community Foundation is seeking a Client Services Officer in Los Angeles to manage complex grant activities across donor-advised, scholarship, and community-aligned funds while ensuring compliance and a high-quality donor and partner experience.

The role serves as a subject-matter expert on grantmaking policies, leads process improvements, strengthens data quality, and collaborates across departments to deliver customer- and community-centered grant operations that advance CCF’s