Grand Social Host - Seasonal

The Fairmont Hotel; San Diego (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks a Host to create memorable experiences for guests. In this vibrant role, you will greet and assist guests with warmth and professionalism, ensuring their needs are anticipated and met. You'll be part of a dynamic team in a stunning setting, where your communication skills and attention to detail will shine. This position offers a unique opportunity to grow within a supportive environment that values diversity and inclusion. If you have a passion for service and a desire to make a difference, this is the perfect opportunity for you.

Qualifications

• Food Handlers Card required.
• Must possess superior guest service abilities.
• Knowledge of restaurant operations and California serving guidelines.

Responsibilities

• Greet and assist guests in a positive and professional manner.
• Coordinate seating of guests and manage reservations.
• Maintain cleanliness and organization of hostess stand.

Skills

Customer Service

Communication Skills

Problem Solving

Basic Math Skills

Computer Skills

Education

High School Graduate

Tools

Open Table

Job description

Company Description

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Penasquitos Canyon and the sunshine of San Diego. It's where classic meets cool, the fine unwinds into fun and inspiration leads to immersion.

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery.The Grand includes six different dining venues, including San Diego's only three-Michelin starred restaurant, Addison.

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.

Job Description

Rate of pay: $18.03/hour USD

The Host will greet and assist guests in a positive, polite and professional manner.They will also maintain a proactive approach to solving any guest's questions or problems. The Host will anticipate guests' needs, and respond appropriately with a sense of urgency.

Job responsibilities include; although are not limited to:

• Display a congenial appearance and is well groomed at all times.
• Communicate all reservations and guest comments to management and servers.
• Maintain thorough knowledge of all restaurant and hotel offerings
• Welcoming guests to restaurant.
• Coordinating the seating of guests and managing reservations.
• Answer all phone calls received at the hostess stand.
• Maintain cleanliness and organization of hostess stand and entryway.
• Oversee maintenance of all Reservation and Hostess equipment, software and supplies.
• Communication of guest profile and expectations is essential to relay forward to servers and management.
• Perform general clerical tasks including utilization of Open Table.

Qualifications

• Food Handlers Card required.
• High School graduate
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written
• Must possess basic math skills and the ability to use a calculator.
• Must possess basic computer skills.
• Ability to solve problems and make rational decisions.
• Knowledge of Restaurant operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Additional Information

Our commitment to Diversity & Inclusion:We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS