Grand Lake Physician Practice Secretary (Casual)

Grand Lake Health System; Miami (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Grand Lake Health System in Miami, FL is seeking a Casual (as-needed) clerical assistant to support patient services. The role involves registering patients, scheduling appointments, and handling front-desk communications under the supervision of the Practice Manager.

The ideal candidate has a high school diploma, customer service experience, and strong interpersonal skills. Flexibility in scheduling and the ability to multitask are essential as the department responds to daily patient care

Qualifications

• Good interpersonal skills in dealing with patients, families, and co-workers.
• Flexibility in scheduling to meet department needs.
• Experience in medical office and customer service is preferred.

Responsibilities

• Multitask across clerical activities and registration duties.
• Provide front-desk and public/guest relations support.
• Serve as a communication hub for staff, providers, patients and families.
• Perform clerical, registration, and scheduling duties for patient services.
• Assist manager, coordinator, co-workers and providers as needed.

Skills

Good interpersonal skills

Flexibility in scheduling

Multitasking ability

Education

High School education

Advanced education may be required for specific modalities

Job description

Hours of Job

Casual employment working as needed based on departmental needs.

Pool Staff hours are Monday - Friday.

1st shift hours. No Weekends or Holidays Required

Duties and Key Responsibilities

Works under the supervision of the Practice Manager/Coordinator.

Is responsible for being able to multitask all clerical activities.

Public/guest relations and communications are key components of the job.

Acts as the focus of communication in the work area regarding all staff, providers, and patient care activities, family, etc.

Performs clerical, registration, and scheduling duties for a full range of patient services.

Performs other duties to assist manager, coordinator, co-workers, and providers.

Requirements

Good interpersonal skills in dealing with patients, families, and co-workers.

Flexibility in scheduling to meet department needs.

Education/Certifications

High School education required. Advanced education may be required for specific job modalities.

Experience

Medical office experience preferred; customer service experience required.

Grand Lake Health System provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GLHS complies with applicable state and local laws governing nondiscrimination in employment in all of our locations. In addition, Grand Lake Health System is an At-Will Employment employer.