Grand Central Barista

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 31,519,000 - 42,981,000; Full time

Benefits offered by this job

Free meal

Gym discount

Room discounts

Parking

Career growth opportunities

Job summary

Marcus Hotels & Resorts seeks a Barista for Grand Geneva Resort & Spa in Lake Geneva, WI. You will take orders, craft drinks, and provide warm, efficient service while representing Starbucks offerings and Grand Geneva standards.

Responsibilities include menu mastery, proper presentation, POS handling, and maintaining station efficiency. A high school diploma and strong teamwork are required, with flexible availability including weekends and holidays.

Qualifications

• High school diploma or equivalent required; hospitality/customer service or barista experience preferred.
• Strong communication skills and familiarity with hospitality industry.
• Ability to build effective relationships with management, staff, and the public.
• Works well independently and in teams; collaborative team player.

Responsibilities

• Understand menu, ingredients, prep and service standards for beverages and dishes.
• Deliver service with proper presentation and knowledge of Grand Geneva and Starbucks offerings.
• Follow merchandising, stocking, rotating, and storing standards for products.
• Handle guest orders from start to finish to ensure satisfaction.
• Maintain efficient flow of dishes to kitchen and restock clean supplies.

Skills

Customer service

Barista skills

Cash handling

Team player

Education

High school diploma

Tools

Micros POS

Job description

Description If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Barista at the Grand Geneva Resort & Spa, you'll be responsible for taking orders and crafting drinks with a friendly smile and swift precision.

Description If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Barista at the Grand Geneva Resort & Spa, you'll be responsible for taking orders and crafting drinks with a friendly smile and swift precision.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Fully understand the menu, including ingredients, preparation, and service standards for beverages and dishes.
• Deliver excellent service accents, including proper presentation and product knowledge of Grand Geneva and Starbucks offerings.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Handle guest orders from start to finish, ensuring complete satisfaction.
• Maintain efficient flow of soiled dishes to the kitchen and restock clean supplies in the restaurant.
• Efficiently operate the POS system (Micros) and follow proper cash handling procedures.
• Manage designated stations with proficiency in multitasking and side work completion.
• Process guest checks and submit closing paperwork promptly, addressing any guest complaints as needed.

What do you bring to the role?

• High school diploma or equivalent required; prior hospitality, customer service or barista experience preferred.
• Strong communication skills and familiarity with the hospitality industry.
• Ability to build effective relationships with management, staff, and the public.
• Works well independently and in teams; must be a collaborative team player.
• Detail-oriented, highly organized, and able to multitask and prioritize effectively.
• Outgoing, pleasant personality with the ability to work under pressure.
• Physically able to stand, walk, lift up to 25 lbs., and perform various tasks.
• Flexible availability, including days, nights, weekends, and holidays.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• Two for one movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.