Grand Bay Driving Range Attendant - Part Time

Grand Sierra Resort; Reno (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Grand Sierra Resort in Reno, NV is seeking a guest service associate focused on cashiering and front-of-house duties. You will communicate with guests professionally, operate a POS, and ensure accurate billing and closing of transactions.

You will know hotel amenities and services, maintain neat surroundings, and work flexible shifts including holidays, nights, and weekends. This role requires attention to detail, basic math, and strong communication skills.

Qualifications

• Regular attendance to effectively complete responsibilities.
• Courteous, respectful, and concise guest communications.
• Operate a cash register, adding machine, telephone, and credit card terminal.
• Basic reading, writing, math, and task completion required.
• Clerical, coordination, analysis, and problem-solving skills.
• Flexible to work all shifts including holidays, nights, and weekends.

Responsibilities

• Communicate with guests professionally, answering questions and offering assistance when possible.
• Know all hotel amenities, services, and outlets; make recommendations to fit guest needs.
• Maintain cleanliness of the clubhouse, range, and surrounding areas.
• Operate a single engine boat following safety regulations.
• Maintain ball inventory and operate related equipment.
• Operate a POS system to create checks and close transactions.
• Adhere to department standards and keep a neat, organized environment.
• Attend and participate in all required meetings.

Skills

Attendance & punctuality

Courteous communication

Cash handling

Reading & writing

Basic math

Clerical tasks

Problem solving

Education

Alcohol Awareness card

Tools

POS system

Job description

Essential Duties And Responsibilities

• Communicate with guests professionally, answering questions and offering assistance when possible.
• Know all hotel amenities, services, and outlets; making recommendations to fit guest needs.
• Possess a strong attention to detail maintaining the cleanliness of the club house, range, and surrounding areas.
• Operate a single engine boat, adhering to all company mandated safety regulations.
• Operate nets use to recover balls floating throughout the lake,
• Efficiently operate ball wash, loading system and maintain ball inventory.
• Ensure all range equipment (i.e. range mats, golf balls, rental clubs, and ball dispenser) are in proper working condition at all times.
• Accurately and efficiently operate a Point-of-Sale System (POS), creating checks for all guests/employees appropriately billing, and closing out all transactions.
• Adhere to department standards at all times as well as promoting a neat, clean and organized environment.
• Attend and participate in all meetings as required.
• Any other duties as assigned within the scope of this position.

Essential Duties And Responsibilities

Primary duties and responsibilities include, but are not limited to, the following:

• Communicate with guests professionally, answering questions and offering assistance when possible.
• Know all hotel amenities, services, and outlets; making recommendations to fit guest needs.
• Possess a strong attention to detail maintaining the cleanliness of the club house, range, and surrounding areas.
• Operate a single engine boat, adhering to all company mandated safety regulations.
• Operate nets use to recover balls floating throughout the lake,
• Efficiently operate ball wash, loading system and maintain ball inventory.
• Ensure all range equipment (i.e. range mats, golf balls, rental clubs, and ball dispenser) are in proper working condition at all times.
• Accurately and efficiently operate a Point-of-Sale System (POS), creating checks for all guests/employees appropriately billing, and closing out all transactions.
• Adhere to department standards at all times as well as promoting a neat, clean and organized environment.
• Attend and participate in all meetings as required.
• Any other duties as assigned within the scope of this position.

Knowledge/Skills/Abilities

• Meet requirements of regular attendance to effectively complete job responsibilities in a timely manner.
• Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
• Ability to operate a cash register, adding machine/calculator, telephone, and credit card machine to complete guest transactions.
• Ability of simple reading, writing, math, and complex task completion skills is required.
• Must have the following skills: clerical, compiling, coordination, analyzing, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 16 years of age.

EDUCATION And/or EXPERIENCE

• Previous cashiering experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES

• Must be able to maintain appropriate Alcohol Awareness card.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing and walking, frequently sitting, and occasionally reaching overhead, bending over, crouching, kneeling, crawling, climbing, and balancing during the duration of their shift.
• Must be able to lift/carry and push/pull over 50lbs occasionally.
• The team member will have constant repetitive use of both hands, occasionally have repetitive use of both feet, light grasping motions and firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors and outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment, electrical, and mechanical devices.
• The noise level in the work environment is usually moderate but can be loud or quiet at times.
• Team member may be exposed to confined areas, extreme heat, extreme cold, wet and/or humid conditions, vibrations, solvents/oils, fumes/odors, dirt/dust, flame/heat generated devices, moving objects, and slippery surfaces.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.