GRAM AND DUN SERVER

ViziRecruiter,LLC.; Riverside (CA); On-site; USD 32,000 - 45,000; Full time

Job summary

ViziRecruiter,LLC. is seeking servers for a hospitality role in Riverside, California. Ideal candidates will deliver remarkable dining experiences through excellent communication and guest services.

The role requires knowledge of food and beverage pairing, multitasking in a fast-paced environment, and the ability to adhere to health and safety regulations. Successful candidates must pass a written test and provide top-tier service consistently.

Qualifications

• Ability to perform each essential duty satisfactorily.
• Excellent communication and interpersonal skills.
• Thorough knowledge of food and beverage menus.

Responsibilities

• Greet guests warmly and ensure they feel valued.
• Deliver food and beverages promptly.
• Address special guest requests politely.

Skills

Communication skills

Guest service

Knowledge of food and beverage pairings

Multitasking

Job description

Responsibilities

• Embrace the company’s hospitality standard, including greeting guests and co-workers, smiling, making eye contact and using names
• Greet guests warmly with a smile, eye contact, and a welcoming demeanor, ensuring they feel valued and appreciated.
• Arrive on time for shifts, fully dressed in appropriate uniform and adhering to grooming standards.
• Escort guests to their tables, present menus, and explain daily specials and unique menu items.
• Maintain a clean and organized service area, ensuring all necessary utensils, glassware and linens are available and in pristine condition.
• Assist in setting up and resetting tables in accordance with Gram & Dun standards, ensuring a polished and inviting dining environment.
• Know the menus thoroughly to answer questions, make personalized recommendations (including drink pairings), and inform guests about specials.
• Extensive knowledge of the food, drink, beer and wine menus. Must be able to pair drinks with food. Must pass a written test.
• Deliver food and beverages to tables promptly, ensuring they are served at the correct temperature and meet any dietary needs.
• Address special guests requests politely and efficiently, ensuring accurate and timely order submissions to the kitchen.
• Promote and upsell additional menu items to enhance the dining experience.
• Monitor guest satisfaction, promptly addressing any issues or concerns with a solution-orientated approach.
• Strictly adhere to health and safety regulations, maintaining the highest standards of cleanliness and hygiene.
• Ensure that all stations are set up in a correct manner.
• To ensure that your assigned side duty is completed before and after dinner service as specified.
• To check with your tables and ensure the food and service is to the satisfaction of the guest, and take necessary actions, if needed.
• Communicate effectively with management and colleagues to ensure smooth service operations.
• Occasionally perform duties that will assist with customer satisfaction including but not limited to, seating, bussing and expediting tables, food and drinks.
• Complete deposits at the end of each shift as required.
• Preform tasks to ensure an attractive patron dining area associated with Gram & Dun including removals of trash and debris from tables, chairs and floor.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• To handle with extreme care for all equipment, especially while transporting chinaware/glassware prior, during and after service to minimize breakage and maintain cost control.
• Any reasonable requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your management personnel.

Requirements

To preform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Each serve must deliver consistent, top-tier service that creates remarkable dining experiences for guests, exhibit excellent communication, guest service, and interpersonal skills to build rapport with guests. Gram & Dun servers will demonstrate the ability to multitask, work effectively in a fast-paced environment, posses through knowledge of the food and beverage menus, including specialized items and pairing options. Must pass a written test.