Grain Account Manager: Enrollments & Field Support

The DeLong Co., Inc.; Town of Clinton (WI); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

The DeLong Co., Inc. is hiring a Grain Account Manager for our Grain Division in Clinton, WI.

You’ll be the friendly, knowledgeable point of contact helping customers and producers get answers, enroll in programs, and maximize sustainability offerings. You'll serve as the main contact for grain customers, support enrollment in programs, assist with account access and contracts, and coordinate with merchandising, accounting, and operations to resolve issues and improve processes.

Formación

• Strong verbal and written communication skills.
• Familiarity with AGRIS accounting software or willingness to learn.
• Sales, recruitment, or producer-facing relationship skills.

Responsabilidades

• Be the primary contact by phone, email, and in person for grain customers.
• Recruit and enroll customers in grain division and sustainability programs.
• Explain eligibility, requirements, and deadlines for enrollments.
• Assist customers with account access, online tools, and viewing contracts.
• Share location hours, procedures, and contacts for grain locations.
• Answer questions on contracts, scale tickets, settlements, and account activity.
• Coordinate with merchandising, accounting, logistics, and operations teams.
• Gather customer feedback and suggest process improvements.
• Maintain enrollment paperwork and audit-ready records, including on-farm audits.
• Represent DeLong at industry events and grower meetings.

Conocimientos

Communication skills

Verbal communication

Written communication

Customer service mindset

Problem solving

Educación

High school diploma or equivalent

Bachelor's/Associate degree desirable

Herramientas

Microsoft Office 365

AI tools

Adobe Acrobat

AGRIS software

Descripción del empleo

The DeLong Co., Inc. is hiring a Grain Account Manager for our Grain Division in Clinton, WI.

You’ll be the friendly, knowledgeable point of contact helping customers and producers get answers, enroll in programs, and maximize sustainability offerings. You'll serve as the main contact for grain customers, support enrollment in programs, assist with account access and contracts, and coordinate with merchandising, accounting, and operations to resolve issues and improve processes.