Grafana SME

Donnelly & Moore Corporation; New York (NY); Remote; USD 140,000 - 180,000; Full time

Job summary

Donnelly & Moore Corporation in New York City is seeking a remote Grafana SME for a 2+ year project to design and develop advanced dashboards for the Boomi platform and its integrations, delivering clear visibility into performance and health.

The ideal candidate has extensive Grafana experience (10+ years), Boomi expertise, and can translate platform data into dashboards that support incident response, troubleshooting, and informed operational decisions.

Qualifications

• Hands-on experience developing and administering Grafana dashboards.
• Strong experience with the Boomi integration platform, including integration processes, APIs, runtimes, or related platform components.
• Experience monitoring enterprise integrations and distributed applications.
• Knowledge of integration metrics, logging, error handling, retries, latency, throughput, and availability monitoring.
• Experience working with data sources used by Grafana, such as time-series databases, logs, APIs, or relational databases.
• Ability to create effective visualizations, queries, variables, drilldowns, and alerts in Grafana.
• Strong analytical and troubleshooting skills.
• Experience working with engineering, operations, and application support teams.
• Strong written and verbal communication skills.

Responsibilities

• Design, build, and maintain advanced Grafana dashboards for the Boomi platform and integrations.
• Develop dashboards that monitor integration health, throughput, latency, errors, and availability.
• Define metrics, visualizations, alerts, and thresholds for Boomi monitoring.
• Collaborate with integration, application, infrastructure, SRE, and operations teams.
• Analyze Boomi data to identify trends and service risks.
• Establish monitoring standards, templates, naming conventions, and documentation.
• Improve observability across environments, runtimes, and APIs.
• Configure Grafana alerts and notifications aligned with support needs.
• Support root-cause analysis by providing dashboards and visualizations.
• Validate dashboard data for accuracy.
• Document dashboard functionality, data sources, alert logic, and procedures.
• Provide technical guidance and mentorship on Grafana and Boomi observability.
• Identify opportunities to automate reporting and monitoring.

Skills

Grafana dashboards

Boomi integration

Observability practices

Incident response

Data visualization

Tools

Grafana

Prometheus

Loki

Elasticsearch

Splunk

InfluxDB

SQL

REST APIs

Job description

Our Utility Client in NYC is looking for a REMOTE Grafana SME.

This is a 2+year project and can pay W2 or CTC.

Manager needs someone strong with Grafana for 10+years. Boomi is a plus.

We're seeking a Subject Matter Expert with strong experience in Boomi integration services and Grafana. This role will focus on designing and developing advanced dashboards that provide clear, actionable visibility into the performance, health, availability, and operational status of the Boomi platform and its integrations.

The ideal candidate understands both integration architecture and observability practices, and can translate technical platform data into dashboards that support incident response, troubleshooting, service monitoring, and operational decision-making.

Key Responsibilities

• Design, build, and maintain advanced Grafana dashboards for the Boomi platform and associated integrations.
• Develop dashboards that monitor integration health, transaction volumes, processing times, error rates, failures, retries, and service availability.
• Define meaningful metrics, visualizations, alerts, and thresholds for Boomi integration monitoring.
• Collaborate with integration, application, infrastructure, SRE, and operations teams to identify monitoring and reporting requirements.
• Analyze Boomi platform and integration data to identify trends, performance issues, recurring failures, and potential service risks.
• Establish monitoring standards, dashboard templates, naming conventions, and documentation.
• Improve observability across integration processes, environments, runtimes, and APIs.
• Configure and maintain Grafana alerts and notifications in line with operational support requirements.
• Support root-cause analysis by providing dashboards and visualizations that help teams trace integration issues.
• Validate dashboard data for accuracy, completeness, and reliability.
• Document dashboard functionality, data sources, alert logic, and support procedures.
• Provide technical guidance and mentorship on Grafana visualization and Boomi observability practices.
• Identify opportunities to automate reporting, monitoring, and operational workflows.

Required Qualifications

• Hands-on experience developing and administering Grafana dashboards.
• Strong experience with the Boomi integration platform, including integration processes, APIs, runtimes, or related platform components.
• Experience monitoring enterprise integrations and distributed applications.
• Knowledge of integration metrics, logging, error handling, retries, latency, throughput, and availability monitoring.
• Experience working with data sources used by Grafana, such as time-series databases, logs, APIs, or relational databases.
• Ability to create effective visualizations, queries, variables, drilldowns, and alerts in Grafana.
• Strong analytical and troubleshooting skills.
• Experience working with engineering, operations, and application support teams.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with Grafana alerting, dashboard-as-code, or observability automation.
• Familiarity with Prometheus, Loki, Elasticsearch, Splunk, InfluxDB, SQL, REST APIs, or similar monitoring technologies.
• Experience with cloud platforms and enterprise integration architectures.
• Familiarity with DevOps, SRE, CI/CD, and infrastructure monitoring practices.
• Experience creating operational runbooks and support documentation.
• Knowledge of API monitoring, event-driven integrations, and message-based architectures.
• Relevant Grafana, Boomi, cloud, or observability certifications.

Key Deliverables

• Advanced Grafana dashboards for the Boomi platform and integrations.
• Standardized operational and executive-level monitoring views.
• Boomi integration health and performance metrics.
• Alerting rules for failures, latency, throughput, and availability thresholds.
• Dashboard documentation and operational runbooks.
• Recommendations for improving platform observability and integration reliability.

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