Graduate Programs Student Success Advisor

Touro College & University System; New York (NY); On-site; USD 44,000 - 55,000; Full time

Job summary

The Graduate Academic Advisor at Touro College & University System plays a critical role in guiding GSE students toward their academic and professional goals. This position builds relationships, helps with major and course selection, and coordinates with Registrar, Admissions, Bursar, and Financial Aid to ensure successful degree progress.

The role includes advising under a Senior Director for Graduate Advisement, maintaining records, supporting graduation checks, and participating in

Qualifications

• Master's degree required.
• Proven experience in student recruitment and advising within an educational institution or a similar institution.

Responsibilities

• Understand Policies and Procedures: Familiarity with university and GSE policies and procedures is essential for this role.
• Provide guidance and support to a diverse student population regarding educational and career goals
• Establishing ongoing relationship with panel of assigned students, including Zoom and/or face to face meetings (minimally, twice a semester).
• Progression of a student to successful degree completion; inform student promptly if they deviate from progress
• Major selection and changes support for students
• Course selection and progress tracking aligned with degree requirements
• Managing schedule changes and implications (academic and financial)
• Academic resource support and referrals to services
• Liaison between Chairs, faculty, and offices (Registrar, Admissions, Bursar, Financial Aid)
• Transcript evaluations and updating student records
• Assist with academic challenges and graduation checks using Degree Works
• Student service orientation and coordinating with student services offices
• Respond to emails same day; quick follow-ups; other duties as assigned

Skills

Learn quickly

CRM knowledge

DegreeWorks

Microsoft Office

Zoom technology

Communication skills

Multicultural teamwork

Education

Master's degree

Tools

CRM systems

DegreeWorks

Microsoft Office

Zoom

Job description

The Graduate Academic Advisor at Touro College & University System plays a critical role in guiding GSE students toward their academic and professional goals. This position builds relationships, helps with major and course selection, and coordinates with Registrar, Admissions, Bursar, and Financial Aid to ensure successful degree progress.

The role includes advising under a Senior Director for Graduate Advisement, maintaining records, supporting graduation checks, and participating in