Graduate Program Coordinator, Environmental Science and Policy (ESP)

George Mason University; Chantilly (VA); Hybrid; USD 25,000 - 39,000; Part time

Job summary

George Mason University’s ESP department seeks a Graduate Program Coordinator to manage admissions, enrollment, degree progress, and academic processes. You will coordinate with faculty, staff, and partners to ensure smooth operations and accurate student records.

The role emphasizes attention to detail, customer service, and collaboration in a dynamic academic setting, with hybrid eligibility and part-time hours.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Proven ability to administer and manage complex admission processes for graduate students
• Plan, coordinate, and execute fall, spring, and summer academic schedules
• Proficient in word processing, spreadsheets, and databases
• Strong communication and customer service skills with good judgment and responsiveness
• Experience with electronic and telecommunications software for coordination with stakeholders
• Interest in higher education and research-oriented environment

Responsibilities

• Greet, guide, and direct graduate students; refer to staff as needed
• Provide accurate information about procedures to students, staff, and faculty
• Perform data entry, track requests, and maintain calendars and web pages
• Prepare and troubleshoot scheduling of classes and recruit events

Skills

Communication

Customer service

Attention to detail

Organizational skills

Time management

Education

Bachelor's degree in a relevant field

Master's degree preferred

Tools

Ellucian Banner

TargetX

MS Office

Job description

Department: College of Science

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Work Schedule: 30 hours/week; the hours for this role will not exceed 1,450 per calendar year (May 1 – April 30)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Department:

The Department of Environmental Science and Policy (ESP) in the College of Science (COS) is dedicated to delivering academic programs to graduate and undergraduate students and performing scholarly activity in the areas of environmental science, environmental policy, conservation science and policy, water and watershed science and policy, and one health and sustainability. We also serve the university, local, state, national, and international communities with our expertise and our teaching programs.

For more information about the department, visit https://esp.gmu.edu/. For more information about the College of Science, visit https://cos.gmu.edu/.

George Mason University College of Science (Mason Science) is committed to advancing inclusive excellence and fostering an environment free from discrimination, harassment, and retaliation throughout our STEM community. At Mason Science, our values include cultivating an organizational culture that promotes belonging, respect, and civility. We believe that varied opinions, cultures, and perspectives are what provides vibrancy, innovation, and growth to an academic community. By prioritizing cultural responsiveness in academics, teaching, research, and global engagement, we strive to attract faculty and staff who exemplify the Mason Science mission and vision.

About the Position:

George Mason University has a strong institutional commitment to the achievement of all-inclusive diversity among its students, faculty and staff, and strongly encourages candidates to apply who will support this commitment.

The Department of Environmental Science and Policy (ESP) seeks a highly organized and service-oriented Graduate Program Coordinator to support the administration of its graduate academic programs. This position serves as a primary point of contact for prospective and current graduate students, providing guidance on admissions, enrollment, degree progress, university policies, and academic processes. The Coordinator works closely with faculty, students, college, and university partners to ensure efficient program operations, maintain student records, coordinate course scheduling, and support recruitment and student engagement initiatives. The ideal candidate is a collaborative professional who thrives in a dynamic academic environment, demonstrates exceptional attention to detail, and is committed to supporting student success throughout the graduate education experience.

Responsibilities:

• Serving as the initial and primary contract for graduate students in the ESP department. This position will greet, guide, and direct students in the submission of academic requests, as well as refer students to additional staff members or other university offices when needed;
• Providing accurate and timely information about college and university procedures to students, staff, and faculty who contact or visit the COS Undergraduate and Graduate Student Affairs office;
• Performing data entry and tracking progress of requests submitted for review, compiling monthly calendars, including searching for and compiling up-to-date lists of events and updates to the department's web page; and
• Preparing and troubleshooting the schedule of classes in the fall, spring, and summer semesters, and assisting with scheduling and preparation of recruiting events.

PLEASE NOTE: Visa sponsorship, including H-1B classification, is not available for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Required Qualifications:

• Bachelor's degree in a relevant field from an accredited institution or an equivalent combination of education and experience;
• Proven ability to administer and manage complex and multi-step admission processes for graduate students, following relevant George Mason procedures and policies, track enrolled students, and support all the administrative aspects of progress towards their degrees;
• Ability to plan, coordinate, and execute fall, spring, and summer academic schedules in coordination with ESP faculty and other George Mason personnel;
• Mid-level familiarity and significant experience in using standard word processing, spreadsheets, and databases;
• Familiarity and high-level ability to effectively utilize and navigate onsite and internet database and spreadsheet software to access information for program support;
• Excellent professional presentation, communication, and customer service skills; good judgment and the ability to prioritize and provide prompt responses to requests and inquiries for a variety of university stakeholders;
• Proven experience and high-skill level with utilization of electronic and telecommunications software, onsite and remotely, for effective management and communication with various stakeholders; and
• Enthusiasm for working in higher education and aresearch-oriented environment.

Preferred Qualifications:

• Master of Arts degree in Natural or related Social Science;
• Experience working in an academic unit within a university setting, and particularly with graduate students and academic requirements; and
• Experience working with Ellucian Banner and admissions programs such as Target X.

Open Until Filled: Yes

Mason Ad Statement

George Mason University is a nationally ranked R1 research university committed to creating a more just, free, and prosperous world. With 40,000 enrolled students, George Mason is the largest and most diverse public research university in Virginia, offering degree programs at the master's, doctoral, and professional level, along with certificates and credentials.

George Mason fosters an All Together Different environment for students, faculty, and staff, driven by our core beliefs. We believe in inclusivity over exclusivity; we believe in advancing our mission by being willing to take risks, not avoiding them; and we believe our best work is possible when we apply our diversity of origin, identity, circumstance, and thought.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/