Graduate Product Manager - Civic Tech, Remote Ready

casellejobs; Provo (UT); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote-eligible

Comprehensive benefits

Professional development support

Job summary

As part of cross-functional teams, you will map user journeys, create wireframes, run usability tests, and contribute to discovery, requirements, experiments, and launches while learning public-service workflows.

Qualifications

• Recent degree in any relevant field or equivalent early-career experience.
• Evidence of initiative through an internship, project, startup, research, community effort, or product you helped launch.
• Clear writing, structured thinking, curiosity about customers, and comfort working with data.
• Ability to communicate an idea visually, via portfolio, prototype, or personal project; Figma is useful but not required.

Responsibilities

• Research customers, competitors, partners, and emerging technology; turn findings into market intelligence for product teams.
• Learn how local governments buy and use software, including needs of finance staff, utilities, administrators, and residents.
• Join customer conversations, organize learnings, and distinguish observed needs from assumptions.
• Map user journeys and create wireframes or interactive prototypes with customers and teammates.
• Help plan usability tests and use user feedback to improve flows, content, and accessibility.
• Support discovery, product requirements, experiments, release planning, launch coordination, and measurement for customer-facing features.
• Maintain clear product information, roadmaps, and launch checklists for easy follow-through.
• Work with Engineering, Design, Sales, Support, and Marketing to prepare releases and learn from customer use.
• Explore how AI can improve workflows and test usefulness, quality, and trust with users.

Skills

Interest in PM

Clear writing

Curiosity about customers

Data-driven

Visual communication

Education

Relevant degree or equivalent experience

Tools

Figma familiarity

Job description

As part of cross-functional teams, you will map user journeys, create wireframes, run usability tests, and contribute to discovery, requirements, experiments, and launches while learning public-service workflows.