Graduate Intern, Innovation - AI Engineering (Spring 2027)

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flight benefits

Talented team

Small-team impact

Fast-paced projects

Midtown Atlanta offices

Job summary

Delta Air Lines, Inc. is seeking an Innovation & AI Engineering Intern to design and develop ML/AI products and own projects from day one. You will work with business stakeholders to identify problems and build robust ML solutions.

You will collaborate with engineers, strategists, and designers to create AI-powered customer experiences and present updates to leaders across units. Midtown Atlanta offices support this role.

Qualifications

• Must be actively enrolled in a Post Graduate program (M.S., MBA, or Ph.D.).
• Experience developing ML models using Python, TensorFlow, PyTorch.
• Understand ML training/serving, feature engineering, and model selection.
• Familiar with NLP, computer vision, personalization and anomaly detection.
• Willing to learn, adapt, and explain complex concepts clearly.

Responsibilities

• Engage with stakeholders to identify problem areas.
• Develop and modify ML models to build robust solutions.
• Collaborate with engineers, strategists, and designers to improve customer experiences with ML/AI.
• Present project updates to leaders across business units.
• Explore and apply new AI technologies to Delta's domains.

Skills

ML Modeling

Stakeholder Engagement

Python

TensorFlow

PyTorch

Problem Solving

Education

Postgraduate enrollment (M.S./MBA/PhD)

Tools

Python

TensorFlow

PyTorch

Job description

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air Lines, we are continually looking to build a high performing, self-motivated team of technologists who embrace new technologies to enhance the customer and employee experience.

We are looking for an Innovation & AI Engineering Intern to design and develop machine learning and AI-based products that incorporate cutting-edge technology. Just a heads up, this isn’t a typical engineering role.

As an Innovation & AI Engineering Intern at Delta, you will own projects from day 1. You will be responsible for:

• Engaging with business stakeholders and customers to identify problem areas

• Developing and modifying state-of-the-art ML models to build robust and holistic solutions

• Collaborating with other engineers, strategists, and designers to think of customer experiences that can be transformed by machine learning and AI

• Presenting project updates to leaders across multiple business units

• Leveraging advancements in technology and brainstorming ways to incorporate them into different areas of Delta

What you need to succeed (minimum qualifications)

• Experience developing machine learning models (e.g., neural networks, deep reinforcement learning, gradient boosted trees, etc.) using Python, TensorFlow, PyTorch, or other machine learning platforms

• Must be actively enrolled in a Post Graduate accredited college, university, or institution during the duration of the program. (M.S. MBA, or PH. D)

• Understanding of machine learning best practices such as training/serving models, feature engineering, and feature/model selection

• Knowledgeable about different machine learning domains like natural language processing, computer vision, personalization and recommendation, and anomaly detection

• Flexibility to learn and work on things outside of your comfort zone

• You’re self-driven, take pride in your work, and find satisfaction in building interesting things

• You can adapt and explain a neural network to your lead engineer and to a 5-year-old

• You embrace different perspectives and styles of thinking

• Demonstrates that privacy is a priority when handling personal data

• Embraces a diverse set of people, thinking and styles

• Consistently makes safety and security, of self and others, the priority

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

Benefits and Perks to Help You Keep Climbing

• Experience travel and culture through Delta’s unmatched flight benefits

• Incredibly passionate, empathetic, and truly talented team members across engineering, strategy, venture, and design functions

• Freedom of working on a small team while having the impact of a team that drives innovation forward at a huge company

• Excitement of working on customer-facing projects that can ship within weeks

• Offices located in Midtown in Atlanta, adjacent to Georgia Tech campus, and near Delta HQs

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation,