Graduate Assistant for the Maker Space at The Point

Otterbein University; Westerville (OH); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Tuition waiver

Bi-weekly stipend

Job summary

Otterbein University is seeking a Graduate Assistant for the Maker Space at the Point in Westerville, OH. The role supports supervising student staff, project management, events, and industry relations under the Executive Director. You must be able to work at least one evening per week.

This part-time position offers a 20-hour work week with tuition waiver and bi-weekly stipend, starting in the Spring. Collaboration with the Point and Otterbein Professional Development is expected.

Qualifications

• Bachelor's degree required; acceptance into Otterbein/Antioch graduate program.
• Preference given to MBA students; local residence during classes.
• Strong project management, customer service, and sales experience essential.

Responsibilities

• Assist supervising student staff and coordinate Maker Space operations.
• Support project management, invoices, payments and memberships for The Point.
• Greet members, give tours, schedule staff, and manage events and training sessions.
• Maintain records using financial and project tools and update member pages.

Skills

Project management

Customer service

Sales

Communication

Education

Bachelor's Degree

Graduate Program Enrollment

MBA preferred

Tools

Smartsheet

QuickBooks

Stripe

Excel

PowerPoint

Job description

Job Type: Graduate Assistant

Job Number: 00441

Location: Westerville, OH

Division: Student Employee

Description

Otterbein University is seeking a Graduate Assistant for the Maker Space at the Point who will be responsible for assisting supervising student staff, project management, events, and other tasks. Under the direction of the Executive Director, he/she/they serve(s) as support for the operation, program, Maker Space and industry relations within the Point. Must be able to work at least one evening per week. This is a part-time, 20 hours per week position starting in the Spring. Tuition waiver and bi-weekly stipend available.

Responsibilities

Coordinates operations

• Supports the operational needs of The Point
  • Maintains records using online financial and project management support tools.
  • Works closely with Facility Administrative Assistant.
  • Schedules and leads tours of The Point
  • Meets with potential business partners with the intention of selling memberships and/or renting physical space within The Point
• Assists with management and operations of the Maker Space
  • Customer Service: Greets members and potential members, gives tours of Maker Space, assists with checking in, assists with project orders, payments, and liability waivers
  • Scheduling: Helps coordinate and schedule student staff, Maker Space training sessions, workshops and events
  • Project management: works with Smartsheet project management tool daily, monitors timelines (making sure all projects are on-track to completion), assigns projects, corresponds with customers, collects payments, processes invoices, assists with collections
  • Daily use of cloud based financial tools: Works with QuickBooks, Stripe, ACH payments, checks, and cash transactions
  • Updates website as appropriate, maintains membership page
  • Manages student staff.

Supports The Point

• Collaborates with the Executive Director to maintain marketing and communication objectives through website support, social media and other print materials.

Supports Otterbein Professional Development and Corporate Engagement

• This includes but is not limited to; providing excellent customer service, tracking engagement, organizing leadership training, communicating with local professionals and corporate leaders via phone, email, and in person.

SUPERVISORY RESPONSIBILITIES

Assists with supervising student staff

Qualifications

Must be self-motivated and able to work independently. Must be able to serve as a leader and work as a team member. Must be able to interact collegially with students, alumni, faculty, staff and administrators. Must be committed to customer service. Must have experience with project management, customer service, and sales. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

• Bachelor's Degree required
• Acceptance into a Graduate Program at Otterbein/Antioch University
• Preference given to MBA students
• Must live locally while classes are in session

LANGUAGE SKILLS:

Must possess strong presentation, interpersonal and communication skills including competency in verbal and written English grammar. Excellent customer service skills are essential.

MATHEMATICAL SKILLS:

Must be competent in general math.

TECHNICAL SKILLS:

Must take pride in and be thorough in quality of work produced; must be able to use general office equipment including office PC with proficiency in a Windows‑based environment (Word, Excel, and PowerPoint preferred), copier, telephone, facsimile machine, etc.

REASONING ABILITY:

Must possess excellent attention to details; must be able to exercise sound judgment in unusual/new situations. Must be able to analyze statistical reports and assimilate the data into the formulation of strategic plans for the advancement of the Graduate School and its programs.

ORGANIZATIONAL SKILLS:

Must be exceptionally well-organized and able to multi-task efficiently. Must be able to work independently and to prioritize with little direct supervision. Must be able to maintain confidentiality.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to spend prolonged periods of time working on an office PC; able to reach, lift to 40 pounds, travel to and transport materials to off‑site locations; travel throughout the office to use other office equipment; must be able to effectively communicate with co‑workers and other constituencies; must be able to effectively design, process and present work essential to completing responsibilities of the position; must be able to work under deadlines with constant interruptions. Must be able to meet regular and predictable attendance standards; must be able to work at least one evening per week.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties are performed in an environmentally controlled office setting and occasionally in off‑site locations.

Additional Information

Otterbein University's achievement of academic excellence depends on its commitment to inclusion and belonging. We welcome applications from all qualified candidates. Otterbein University is an EEO Employer.