Graduate Area/Shift Manager - Lombardia

Amazon Inc.; Milano (TX); On-site; USD 36,000 - 43,000; Full time

Job summary

Amazon Italia Logistica S.R.L. is hiring an Area/Shift Manager to lead a large, diverse team and keep pace with demand at one of our operational sites in Milano.

The role is practical and hands-on, focusing on safety, productivity, and daily operations. You will analyze performance data, implement corrective actions, and collaborate with other managers to standardise shift processes while building a strong team culture and ensuring excellent customer service.

Qualifications

• University degree completed before start date or within last 24 months.
• Advanced written and spoken English and local language.
• Experience in data analysis.
• Experience communicating with stakeholders in a logistics environment.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to maintain quality and productivity; meet business objectives across all shifts.
• Lead a team and perform administrative work while building a strong team culture.
• Analyse performance and suggest process improvements to optimise work and customer service.
• Collaborate with other managers to standardise shift processes.

Skills

English proficiency

Data analysis

Stakeholder communication

Logistics experience

Education

University degree

Tools

MS Office (Word, Excel, Outlook)

Job description

Description

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Description

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

The applicable collective agreement for this role is Logistics. The position is classified at level 2 or above, depending on the candidate’s skills, competences and experience.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Basic Qualifications

• Completed University degree before the start date OR graduated within the last 24 months
• Advanced proficiency in written and verbal English and local language
• Relevant experience in performing data analysis

Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
• Experience of communicating with a wide range of stakeholders, including your peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer.

We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated. Amazon's package may include further pay components where applicable. Your recruiting team will share final salary, depending on requirements.

In addition to statutory benefits, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

• Burago di Molgora, ITA - 3,183.33 EUR Monthly
• Castegnato, ITA - 3,183.33 EUR Monthly
• Mezzate, ITA - 3,183.33 EUR Monthly
• Milano, ITA - 3,183.33 EUR Monthly
• Origgio, ITA - 3,183.33 EUR Monthly
• Pioltello, ITA - 3,183.33 EUR Monthly
• Rovido (MI), ITA - 3,183.33 EUR Monthly

Company

Amazon Italia Logistica S.R.L.

Job ID: A10589822