Graduate Admissions Recruiter-Business & Professional Programs

Gardner-Webb University; Shelby (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Retirement matching

Tuition remission

Health insurance

Dental insurance

Vision insurance

Paid time off

17 paid holidays

Job summary

Gardner-Webb University is seeking a Graduate Admissions Recruiter for Business and Professional Programs to recruit prospective students and achieve enrollment goals for graduate business programs, including the Master of Public Administration.

The role involves building pipelines, engaging with employers and professional networks, and coordinating with university partners to communicate GWU’s mission and opportunities.

Qualifications

• Bachelor’s degree required; master’s preferred.
• Strong written, oral, interpersonal, organizational and presentation skills.
• Proven ability to develop productive relationships with prospective students, academic partners, and employers.
• Ability to manage high volume of prospective students with personalized service.
• Experience using Slate CRM and Banner or comparable systems.

Responsibilities

• Recruit prospective students for graduate business and professional programs and meet enrollment goals.
• Manage inquiries through application, admission, enrollment with personalized communications.
• Communicate with prospects via phone, text, email, virtual meetings, and in-person meetings.
• Build and maintain relationships with employers, organizations, and academic partners.
• Travel as needed for recruitment events and fairs.

Skills

Interpersonal skills

Oral communication

Written communication

Organizational skills

Presentation skills

Client relationship building

Education

Bachelor’s degree

Master’s degree

Tools

Slate CRM

Banner systems

Job description

The Graduate Admissions Recruiter for Business and ProfessionalPrograms is responsible for recruiting prospective students andachieving established enrollment goals for assigned graduateprograms at Gardner-Webb University, including graduate businessprograms and the Master of Public Administration. The Recruiterdevelops prospective-student pipelines, builds relationships withemployers and professional and educational organizations, andprovides consistent, personalized engagement with students frominitial inquiry through enrollment. Working closely with theAssociate Director of Graduate Admission, academic leadership,faculty, Enrollment Operations, Financial Planning, Marketing, andother university partners, the Recruiter executes program-specificrecruitment strategies, maintains comprehensive knowledge ofassigned programs, and provides a responsive, student-centeredrecruitment experience that clearly communicates Gardner-Webb’smission, value, academic opportunities, and distinctive graduateexperience.

Key Responsibilities

Student Recruitment and Enrollment

• Recruit prospective students for assigned graduate business andprofessional programs, including the Master of PublicAdministration, and achieve established program and universityenrollment goals.
• Manage prospective students from inquiry through application,admission, registration, and enrollment through consistent,personalized communication and follow-up.
• Communicate with prospective and admitted students throughtelephone, text, email, virtual meetings, in-person appointments,and other approved communication channels.
• Develop targeted outreach and follow-up for inquiries,incomplete applicants, admitted students, and students who have notcompleted enrollment requirements.
• Achieve established recruitment and enrollment goals and meetperformance expectations related to inquiries, applications,completed applications, admitted students, and enrolledstudents.
• Regularly review assigned student populations and enrollmentfunnels to identify students requiring additional engagement andopportunities to improve conversion.

Program Recruitment and Market Development

• Execute program-specific recruitment plans and developrecruitment activities for assigned programs based on establishedenrollment goals, market opportunities, and programpriorities.
• Generate new prospective-student interest through outreach,referrals, events, partnerships, professional networks, and otherrecruitment activities.
• Build and maintain relationships with businesses, employers,government and public-sector organizations, nonprofitorganizations, professional associations, colleges anduniversities, community colleges, alumni, and other sources ofprospective-student referrals.
• Identify and recommend opportunities to strengthen existingrecruitment pipelines and develop new geographic, organizational,professional, and program-specific markets.
• Represent Gardner-Webb at graduate fairs, career fairs,professional conferences, employer events, colleges anduniversities, community events, virtual programs, and otherappropriate recruitment activities.
• Maintain comprehensive and current knowledge of assignedprograms, including admission requirements, curriculum, deliveryformats, faculty, program outcomes, professional opportunities, andstudent experience.
• Travel as needed and participate in evening and weekendrecruitment activities

Prospective-Student Engagement and Service

• Provide prospective students with timely, accurate,personalized, and professional information throughout therecruitment and enrollment process.
• Help prospective students understand program options, admissionrequirements, application procedures, enrollment expectations, andnext steps.
• Develop relationships with prospective students that supportinformed decision-making and progression through the enrollmentprocess.
• Identify barriers affecting application completion orenrollment and connect students with appropriate universityresources for assistance.
• Coordinate with Financial Planning to ensure prospective andadmitted students receive timely information regarding financialaid, affordability, and available resources.
• Provide exceptional student service while accuratelyrepresenting Gardner-Webb’s academic programs, admissionrequirements, policies, costs, and student experience.

Academic and External Partnerships

• Develop strong working relationships with deans, programdirectors, faculty, and other academic partners within assignedgraduate programs.
• Collaborate with academic leadership to understand programpriorities, target audiences, program differentiators, recruitmentopportunities, professional partnerships, and prospective-studentneeds.
• Develop relationships with employers, government agencies,public and nonprofit organizations, professional associations, andother external partners that can strengthen recruitment pipelinesand awareness of Gardner-Webb’s graduate programs.
• Engage faculty, alumni, current students, business andpublic-sector professionals, employers, and other appropriatepartners in recruitment and yield activities. Partner withMarketing to support effective program-specific recruitmentcommunications, outreach, and promotion.
• Work collaboratively with Enrollment Operations, FinancialPlanning, the Registrar, Student Accounts, and other universityoffices to support a coordinated transition from prospectivestudent to enrolled student.

Admission, Systems, and Process Coordination

• Maintain accurate, timely, and consistent documentation ofrecruitment activity and prospective student communication inSlate.
• Monitor assigned prospective students and applicants to supporttimely progression through application, admission, registration,and enrollment.
• Partner with Enrollment Operations and academic programs toidentify and communicate application, admission, communication, orenrollment issues affecting prospective students.
• Follow established graduate admission policies, procedures, andrecruitment practices and ensure prospective students receiveaccurate information regarding university and programrequirements.
• Maintain the confidentiality and appropriate use of studentinformation.

University Service

• Participate actively as a member of the Graduate Admission andbroader Enrollment Management teams.
• Represent Gardner-Webb University professionally withprospective students, business and public sector professionals,educational partners, employers, professional organizations,community partners, and the public.
• Participate in university recruitment events, training,meetings, and other enrollment initiatives as assigned.
• Support the Christian mission and values of Gardner-WebbUniversity.
• Perform other duties and special projects as assigned.

Required Qualifications

• Bachelor’s degree from an accredited college oruniversity.
• At least one year of professional experience in collegeadmission, student recruitment, business, public service,relationship development, sales, customer service, or a closelyrelated area.
• Strong written, oral, interpersonal, organizational, andpresentation skills.
• Demonstrated ability to develop productive relationships withprospective students, academic partners, employers, professionalorganizations, and community partners.
• Ability to communicate effectively and consistently with a highvolume of prospective students while providing personalizedservice.
• Ability to manage multiple programs, student populations,priorities, and deadlines in a fast-paced environment.
• Ability to work independently, take initiative, exercise soundjudgment, and work collaboratively as part of a team.
• Experience using technology to manage communication, records,or customer relationships.
• Commitment to exceptional student service, ethical admissionpractices, confidentiality, and accurate representation of theuniversity.
• Personal and professional values consistent with the Christianmission of Gardner-Webb University.
• Valid driver’s license and ability to travel on behalf of theuniversity.
• Ability to work evenings and weekends as required duringrecruitment seasons and enrollment events.

Preferred Qualifications

• Master’s degree.
• Experience in graduate or professional studentrecruitment.
• Experience recruiting or working with students in business,management, accounting, public administration, public service, orrelated academic or professional fields.
• Experience developing relationships with businesses, employers,government agencies, nonprofit organizations, professionalassociations, colleges and universities, or other sources ofprospective-student referrals.
• Demonstrated success achieving recruitment, enrollment, sales,or other measurable relationship development goals.
• Experience with Slate CRM and Banner or comparablesystems.
• Familiarity with the enrollment environment of private,tuition-dependent, or faith-based higher education

Physical Requirements and Working Conditions

• Ability to travel by automobile and other forms oftransportation for recruitment activities.
• Ability to operate a motor vehicle and maintain any credentialsrequired by university policy.
• Ability to work extended hours, evenings, and weekends duringpeak recruitment periods.
• Ability to lift and transport recruitment materials weighing upto 30 pounds.
• Ability to perform the essential functions of the position withor without reasonable accommodation.

Competitive Benefits

• Retirement matching
• Tuition remission
• Health insurance
• Dental insurance
• Vision insurance
• Short term/long term disability
• Life insurance
• Paid time off
• Paid sick leave
• 17 paid holidays
• Wellness opportunities
• On-campus health center

University Background

At Gardner-Webb University, we’re called to help you find yourGod-given talents and use them to impact the world around us.Gardner-Webb University is a private, coeducational Christianinstitution located in Boiling Springs, North Carolina, with easyaccess to Charlotte, Asheville, and Greenville-Spartanburg. Foundedin 1905 and historically affiliated with the Baptist tradition, GWUoffers more than 80 undergraduate and graduate programs toapproximately 3,000 students. The University is Carnegie classifiedas a Doctoral/Professional institution and is committed to academicexcellence, leadership development, and service. GWU attractsstudents from across the U.S. and around the world and competes inNCAA Division I athletics with 22 teams and over 460student-athletes.