Grab and Go Attendant

CW Talent; Williamsburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Colonial Williamsburg Foundation is hiring for a Grab and Go hospitality role at Williamsburg Lodge. The position provides prompt counter or delivery service of food and beverages, maintaining a clean, comfortable store environment and engaging guests with friendly, efficient service.

Ideal candidates will work full-time hours including early mornings and weekends, stand for extended periods, and handle lightweight lifting as part of daily duties.

Qualifications

• Must be available for full-time hours, including early mornings, weekends, Sundays and holidays; typical shift 6am–9pm.
• Must be able to stand for extended periods.
• Must be able to lift/move objects up to 50 pounds.

Responsibilities

• Deliver exceptional customer service at the counter and during delivery.
• Take and assemble guest orders with accuracy and speed.
• Accept payments and issue receipts.
• Maintain clean and organized displays and work areas.
• Restock products and inventory as needed.
• Brew coffee and ensure freshness, re-stocking beans and related items.
• Bus and wipe down counters and tables as customers depart.
• Follow all state/local rules for alcohol distribution.
• Assemble and deliver guest amenities as requested.

Skills

Customer service

Cash handling

Stamina for shifts

Teamwork

Job description

WILLIAMSBURG LODGE
Williamsburg, VA 23185, USA

Description

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Giffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

Dining on the Go, your everyday grab & go food and beverage, and coffee option in the Williamsburg Lodge. This job contributes to the Grab and Go operation’s success by providing exceptional customer service. This job provides customers with prompt counter or delivery service of quality food and beverage and retail products, while maintaining a clean and comfortable store environment.

Main Duties:

• Deliver exceptional customer service with each and every guest in each interaction
• Take and assemble guest orders, inclusive of all condiments and utensils.
• Accept payments appropriately
• Maintain cleanliness and organization of all display and work areas throughout the day, practicing clean-as-you-go procedures, to include the sitting area.
• Restocking products, as necessary
• Brew coffees, following standards to ensure freshness, and re-stock coffee or expresso machines with beans and maintain inventory for cups, syrups and other related items.
• Bus and wipe down counter and tables as customers leave sitting area.
• Follow all state and local laws for distributing alcohol responsibly.
• Assemble and deliver guest amenities, as requested.

Qualifications:

• Must be available to full time hours, work early mornings, weekends, Sundays and holidays; typical hours are 8-9 hour shift 6am-9pm
• Must be able to stand for an extended period of time or for an entire work shift,
• Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.

This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA). This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.