Grab and Go Attendant

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a guest-focused team member for its Williamsburg, VA Grab and Go operation. You will provide prompt counter or delivery service of food, beverage, and retail products while maintaining a clean, inviting store environment.

This full-time role requires availability for early mornings, weekends, Sundays, and holidays, with shifts from early morning through evening. Overtime may apply during peak periods in accordance with FLSA.

Qualifications

• Must be available for full-time hours, including early mornings, weekends, Sundays, and holidays; typical hours 6am–9pm.
• Must be able to stand for extended periods.
• Must be able to move, lift, carry, push, pull and place objects weighing up to 50 pounds without assistance.

Responsibilities

• Deliver exceptional customer service with each guest in every interaction.
• Take and assemble guest orders, including all condiments and utensils.
• Accept payments appropriately.
• Maintain cleanliness and organization of all display and work areas, practicing clean-as-you-go.
• Restocking products as necessary.
• Brew coffees and restock coffee/espresso machines and related items.
• Bus and wipe down counter and tables as customers leave.
• Follow all state and local laws for distributing alcohol responsibly.
• Assemble and deliver guest amenities as requested.

Skills

Customer service

Flexible schedule

Stand for long periods

Lift up to 50 lbs

Job description

Description

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Giffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

Dining on the Go, your everyday grab & go food and beverage, and coffee option in the Williamsburg Lodge. This job contributes to the Grab and Go operation’s success by providing exceptional customer service. This job provides customers with prompt counter or delivery service of quality food and beverage and retail products, while maintaining a clean and comfortable store environment.

Main Duties:

• Deliver exceptional customer service with each and every guest in each interaction
• Take and assemble guest orders, inclusive of all condiments and utensils.
• Accept payments appropriately
• Maintain cleanliness and organization of all display and work areas throughout the day, practicing clean-as-you-go procedures, to include the sitting area.
• Restocking products, as necessary
• Brew coffees, following standards to ensure freshness, and re-stock coffee or expresso machines with beans and maintain inventory for cups, syrups and other related items.
• Bus and wipe down counter and tables as customers leave sitting area.
• Follow all state and local laws for distributing alcohol responsibly.
• Assemble and deliver guest amenities, as requested.

Qualifications:

• Must be available to full time hours, work early mornings, weekends, Sundays and holidays; typical hours are 8-9 hour shift 6am-9pm

• Must be able to stand for an extended period of time or for an entire work shift,
• Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.

This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act (FLSA). This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts