Government Services Territory Account Manager

Starkey Hearing Technologies; Fort Wayne, North Platte (IN, NE); On-site; USD 71,000 - 95,000; Full time

Job summary

An established industry player seeks a driven sales professional to enhance hearing aid sales across various medical facilities. This role focuses on building strong relationships, managing accounts, and employing strategic sales techniques to grow market share. Candidates should possess a solid understanding of audiology and be proficient in fitting hearing products. Join a dynamic team dedicated to improving lives through innovative hearing solutions, where your contributions will be valued and impactful. If you're ready to make a difference in the hearing health industry, this opportunity is for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee assistance program

Hearing aid benefits

Tuition reimbursement

Qualifications

• Minimum of 2 years' experience in the hearing aid industry.
• Understanding of audiology concepts and fitting Starkey products.

Responsibilities

• Drive hearing aid sales within assigned territory.
• Manage critical projects to support account strategies.
• Maintain and expand market share with existing customers.

Skills

Selling skills

Territory Management

Business Acumen

Teamwork

Product Knowledge

Strategic mindset

Education

4-year degree or equivalent work experience

MS or AuD in Audiology

Licensed hearing instrument specialist

Tools

Microsoft Suite

Salesforce CRM

PowerBI

Smartphone technology

Virtual meeting platforms

Job description

Description

If you are looking for a career that supports our Veteran's check our opening! This role's primary focus is to drive hearing aid sales within VA Medical Centers, Military/DOD facilities, Community Care, and Indian Health Clinics. Key responsibilities include maintaining and expanding market share with existing customers and prospecting for new business within the assigned territory. The position emphasizes strong account relationships, CRM maintenance, and project management to support sales strategies. It also requires an understanding of audiology concepts and proficiency in fitting Starkey products to assist customers effectively.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

JOB SUMMARY DESCRIPTION

This primary focus is to drive hearing aid sales within VA Medical Centers, Military/DOD facilities, Community Care, and Indian Health Clinics. Key responsibilities include maintaining and expanding market share with existing customers and prospecting for new business within the assigned territory. The position emphasizes strong account relationships, CRM maintenance, and project management to support sales strategies. It also requires an understanding of audiology concepts and proficiency in fitting Starkey products to assist customers effectively.

JOB RESPONSIBILITIES

• Account Strategy and Business Planning


• Increase market share within the assigned territory.


• Manage critical projects to support account strategies.


• Collaborate with the GS audiology account representative to present quarterly business reviews.


• Build relationships with internal and external stakeholders to highlight Starkey's value proposition.


• Maintain and update CRM with relevant contact and account information.


• Sales Pipeline Reinforcement
  
  
  
  • Utilize consultative, evidence-based, and competitive sales strategies to identify customer needs and opportunities.
  
  
  • Manage sales pipeline using sales tools to advance the sales process.
  
  
  
  


• Customer Relationship Management


• Establish and maintain customer partnerships to achieve mutual goals.


• Expand and retain the customer base within the territory.


• Provide ongoing support to account contacts, including audiology and product fitting assistance.


• Develop close working relationships with the GS support team, Customer Service, and Credit Representatives.


• Coordinate and enroll customers in training seminars.


• Training


• Complete product and sales training to enable effective customer education.


• Conduct in-office training, seminars, and hands-on product training.


• Collaborate with the government services team to provide new products and ongoing training to customers.


• Conduct and support regional training and national symposiums.


• Perform other duties/responsibilities as assigned.

JOB REQUIREMENTS

• Education
  
  
  
  • 4-year degree or equivalent work experience
  
  
  • MS or AuD in Audiology or Licensed hearing instrument specialist required
  
  
  
  


• Experience
  
  
  
  • Minimum of 2 years' experience in the hearing aid industry.
  
  
  
  

Knowledge / Technical Requirements

• Proficient with Microsoft Suite


• Salesforce CRM


• Minimal experience with PowerBI


• Proficient in smartphone technology


• Virtual meeting platforms

Competencies, Skills & Abilities

• Selling skills


• Territory Management


• Business Acumen


• Teamwork


• Product Knowledge


• Strategic mindset

Working Conditions

• Approximately 75-80% of travel which includes a mix of day and overnight based on territory needs.


• Valid Driver's License

Equipment Operation

• Standard office


• All hearing aid programming interfaces, cables and


• Demo Hearing Instruments


• Knowledge of audiological diagnostic and verification equipment

This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors

Salary and Other Compensation:

The target pay range for this position is between $71,610.00 $94,500.00 annually. Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, 6 paid holidays annually, 2 floater days annually, 1 volunteer service day annually, paid paternity leave, and tuition reimbursement.

#LI-KS2

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.