Government Services Analyst (Forestry)

City of St. Louis

St. Louis (MO)

On-site

USD 65,000 - 100,000

Full time

36 hours ago

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Job summary

City of St. Louis is seeking a Government Services Analyst (Forestry) to apply professional public administration and operations analysis to forestry service delivery. The role focuses on vegetation management projects, budget allocations, and workflow optimization aligned with city standards.

Responsibilities include evaluating workflows, developing data-driven insights, and implementing improvements while ensuring regulatory compliance and coordination with city partners. Downtown St.

Qualifications

A Bachelor's degree in a related field and two years of professional experience conducting statistical research, data analysis, and/or other advanced modeling techniques to streamline operations.

Responsibilities

Evaluates division workflows to identify operational efficiencies including tree maintenance, emergency storm response, and weed abatement schedules.
Analyzes workflows and problems from multiple angles, develops hypotheses, and tests those hypotheses through data and operations review.
Designs solutions to overcome obstacles, recommends them to leadership, and implements them when appropriate.
Identifies and overcomes obstacles to solutions including ordinances, policy constraints, and information gaps.
Develops and monitors KPIs to track citizen service response times and field crew productivity.
Generates data-driven reports on division activities and resource usage using asset/work tracking systems.
Prepares reports, presentations, and briefings on performance, system metrics, and process improvements.
Conducts spot checks of procurement data and field activities to ensure data integrity for reporting.
Organizes regular accountability meetings with Division leadership and partners to track procurement improvement progress.

Skills

Data analysis

Statistical modeling

Public administration

Operational analysis

Education

Bachelor's degree in Public Administration, Business Administration, Business Technology Management, Finance, Statistics, Computer Science, Information Systems, Environmental Science, Urban Planning, or related field

Tools

ESRI ArcGIS

Asset Lifecycle Management (Cityworks/Trimble/Cityworks)

Maximo

OpenGov

Job description

Job Description - Government Services Analyst (Forestry) (260000HN)

Job Description

Description

Position Grade: 214G

Job Type: Full-Time (Permanent)

Examination Number: EX1730

Location: Downtown - St. Louis, MO

The Government Services Analyst uses professional knowledge of public administration and operational analysis to maintain, evaluate, and support the Forestry Division's service delivery programs. This role focuses on ensuring that vegetation management projects, budget allocations, and municipal service workflows are highly efficient and cost-effective, and directly align with citywide environmental and operational standards.

Essential Functions and Responsibilities:

Operational Analysis: Evaluates division workflows to identify operational efficiencies including tree maintenance, emergency storm response, and weed abatement schedules.
Analyses workflows and problems from multiple angles, develops preliminary hypotheses about the causes of inefficiency, and tests those hypotheses through further study of operations and data.
Designs solutions to overcome operational obstacles, recommends them to leadership, and implements them when appropriate.
Identifies and surmounts obstacles to solutions, including ordinances, policy constraints, and information gaps.
Performance Tracking: Develops and monitors key performance indicators (KPIs) to track response times for citizen service requests and field crew productivity.
System Reporting: Utilizes the City's asset management and work tracking systems to generate data-driven reports on division activities and resource usage.
Prepares reports, presentations, and briefings on performance, system metrics, and process improvement outcomes.
Conducts spot checks of procurement data and field activities to ensure the quality of work and the integrity of data used for analysis and reporting.
Organizes regular accountability meetings with Division leadership and departmental partners to track progress on procurement improvement initiatives.

Operations Coordination

Regulatory Compliance: Assists in monitoring and ensuring that the division's processes allow for compliance with local municipal codes, environmental regulations, and safety standards for vegetation, hazardous tree removal, tree trimming, and tree planting on public and private property.
Inter-Agency Liaison: Coordinates with departments, executive branch, regional agencies, and local community groups to streamline and improve processes around high priority weed control and urban forestry initiatives and programs.
Drive Improvements through Public Requests and Complaints: Investigates and proposes structural solutions to process issues highlighted by escalated citizen inquiries, complaints, or appeals regarding division policies and procedures.

Knowledge, Skills, and Abilities

Data Utilization: Requires the ability to perform mid-level data analysis including the ability to audit, deduce, assess, conclude and appraise. Requires discretion in determining and referencing such to establish criteria to define consequences and develop alternatives.
Human Interaction: Ability to persuade, convince, and train others. Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations.
Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, calibrate, tune and synchronize, and perform complex rapid adjustment on equipment, machinery and tools such as personal computer, telephone, calculator and/or related materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a variety of reference, descriptive and advisory data and information such as project status reports, computer software operating manuals, technical operating manuals, graphic design manuals, service request forms, program documentation and non-routine correspondence.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; calculate decimals and percentages; perform moderately complex algebraic, geometric and trigonometric operations; ability to interpret descriptive statistics.
Functional Reasoning: Requires the ability to apply principles of rational systems. Ability to interpret instructions furnished in written, oral, diagrammatic or schedule form. Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objective.
Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or multiple programs.
Environmental Factors: Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury.
Physical Requirements: Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five (5) to ten (10) pounds, such as peripheral computer equipment. Tasks may involve extended periods of time at a keyboard and/or workstation.
Sensory Requirements: Requires the ability to recognize and identify individual characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks, such as testing computer programs.
Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or multiple programs.

Qualifications

A Bachelor's degree in Public Administration, Business Administration, Business Technology Management, Finance, Statistics, Computer Science, Information Systems, Environmental Science, Urban Planning, or a directly related field; plus two years of professional experience conducting statistical research, data analysis, and/or other advanced modeling techniques to streamline operations for increasing efficiency/productivity. OR an equivalent combination of education, training, and experience.

Preferences:

Experience with ESRI ArcGIS and Asset Lifecycle Management software such as Trimble/Cityworks, Accela, Maximo, or OpenGov.
Professional experience in public sector program analysis, experience identifying training needs, and delivering process-level training, and/or demonstrated experience with Cityworks.

Scoring Components and Their Weights

Experience and Training: 100%

May be Subject to:

Background Investigation: Pass/Fail

Medical Examination: Pass/Fail

Documentation of Academic Credentials must be Submitted Upon Request

When completing the Employment History and the Educational/Training History sections of the Employment Application, please be as thorough as possible when describing your education, training and experience relating to this position. Applicants will only receive credit for their experience, training and education as shown on the application. Resumes will not be accepted as a substitute to a fully completed application. Incomplete applications will not be considered.

To be eligible for veteran's preference points, the applicant must submit a copy of their DD 214 Certificate of Release or Discharge from Active Duty with the Employment Application or upon request. The Director of Personnel may, in their discretion, accept alternate documentation.

City Residence Preference Points

City residents who pass an examination for a position in the classified service and do not receive any other preference will receive a five (5) point preference on a scale of 100 points on the exam. An additional one (1) point shall be added to the passing score of City residents who receive any other preference on a scale of 100 points.

City residents must have resided in the City for at least one (1) year at the time of filing their application to be eligible for the preference points.

Accommodations

If assistance with the job application is necessary based on a physical impairment, mental impairment, or otherwise, they should reach out to the Office on the Disabled with contact information. This office will not disclose any information that an applicant or employee has a disability or has discussed possible accommodations without the applicant's or employee's prior consent.