Government Payroll & Helpdesk Specialist

ARL Incorporated; Germantown (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

ARL Incorporated in Germantown, MD is seeking a Payroll Specialist to assist in resolving high-level payroll helpdesk tickets and provide payroll and human capital processing. The role includes supporting the Time and Attendance migration and bi-weekly payroll processing.

The ideal candidate has a Bachelor’s degree with 5 years of government payroll experience and working knowledge of systems such as ATAAPS, DCPS, DOE info or Remedy. Strong communication and problem-solving skills are essential.

Qualifications

• The candidate should have a Bachelor’s degree and 5 years of experience; 10 years may substitute for degree.
• Experience in government payroll and accounting systems is required or preferred.
• Working knowledge of ATAAPS, DCPS, DOE info and Remedy is expected.
• Excellent organizational, verbal and written communication skills are essential.

Responsibilities

• Assist in resolving high-level payroll and human capital tickets related to employee pay errors.
• Research the nature and cause of pay errors and identify root causes for effective resolution.
• Provide guidance on corrective actions to restore accurate pay for affected employees.
• Support training and tickets related to the Time and Attendance migration.
• Assist in bi-weekly payroll processing and submission of Time and Attendance files.
• Resolve issues regarding ATAAPS and respond to payroll-related inquiries via phone, fax, and email.
• Process bi-weekly payroll accounting entries and payroll reconciliation reports (STARS/DFAS).
• Process corrections and adjustments in PLDS for program offices; generate accruals.
• Review student loan repayment packages and respond to participant inquiries.
• Generate Access database reports to respond to customer inquiries; verify wage garnishments.
• Prepare and scan/upload payroll forms to the repository; handle audit requests for leave and debt.
• Process new hire packages and enter data into the payroll system.

Skills

Payroll troubleshooting

Helpdesk liaison

ATAAPS proficiency

STARS familiarity

DFAS processes

Time and Attendance

Microsoft Access

Education

Bachelor’s degree

Tools

ATAAPS

DCPS

DOE info

Remedy

PLDS

DFAS

Microsoft Access

Job description

ARL Incorporated in Germantown, MD is seeking a Payroll Specialist to assist in resolving high-level payroll helpdesk tickets and provide payroll and human capital processing. The role includes supporting the Time and Attendance migration and bi-weekly payroll processing.

The ideal candidate has a Bachelor’s degree with 5 years of government payroll experience and working knowledge of systems such as ATAAPS, DCPS, DOE info or Remedy. Strong communication and problem-solving skills are essential.