Government Facility Security & Customer Service Pro

Allied Universal; Austin (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal is seeking a Security Officer for a Government Facility in Austin, TX. You will patrol and monitor government locations, provide high-quality customer service, and enforce access control procedures to deter incidents.

This full-time role requires at least 1 year in security, strong communication, and the ability to work a structured schedule. Allied Universal emphasizes safety, integrity, and teamwork across our national network.

Qualifications

• At least 1 year of security-related experience.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Comfort using a computer or tablet.
• 18+ for unarmed roles; 21+ for armed roles; valid driver’s license if required.

Responsibilities

• Provide customer service to visitors, employees, and the public at government locations.
• Respond to incidents, alarms, and critical situations calmly and report them as required.
• Conduct regular unarmed patrols of government buildings, grounds, and parking areas.
• Monitor access points and verify authorization, reporting suspicious activity.
• Prepare clear daily activity reports and incident documentation per site rules.

Skills

Customer service

Access control

Badge experience

Computer proficiency

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer for a Government Facility in Austin, TX. You will patrol and monitor government locations, provide high-quality customer service, and enforce access control procedures to deter incidents.

This full-time role requires at least 1 year in security, strong communication, and the ability to work a structured schedule. Allied Universal emphasizes safety, integrity, and teamwork across our national network.