Governance Operational Excellence Corporate Internship Summer 2027 Undergraduate

CVS Health

Hartford (CT)

Hybrid

USD 30,000 - 42,000

Full time

5 days ago

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Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is offering a Governance & Operational Excellence Internship in Hartford, CT for 10.5 weeks at 40 hours per week. The role is hybrid with three days in-office and two days remote, starting May 24, 2027, and concluding August 4, 2027.

The internship includes mentorship, workshops, and exposure to senior leaders while driving governance improvements. Pay is $26/hr with potential for a future role at CVS Health.

Qualifications

Demonstrated leadership experience in student or professional settings.
Strong written and verbal communication skills.
Pursuing a Bachelor's degree with graduation date between Sep 2027 and Jun 2028.

Responsibilities

Analyze data and validate information to support configuration accuracy and reporting processes.
Develop reports, dashboards, and operational metrics.
Evaluate quality assurance practices, audit results, and performance measures for improvements.
Collaborate with project managers and cross-functional stakeholders to understand business processes.
Support process improvement initiatives to increase efficiency and consistency.
Learn governance frameworks, compliance controls, and operational standards.

Skills

Leadership experience

Strong communication

Data analysis

Project management

Microsoft Excel

Education

Bachelor's degree in progress

Tools

Microsoft Excel

AI tools (Copilot/Claude)

Job description

Position Summary

The Governance & Operational Excellence Internship experience is an 10.5-week full-time opportunity that starts on May 24th, 2027, and concludes on August 4th, 2027.

This is a hybrid position with 3 days (generally Tuesday, Wednesday, and Thursday) in the Hartford, CT office location. The other 2 days each week will be working remotely from home, office, or another location of your choice. CVS Health's hybrid work model provides office-based colleagues the ability to flex between working in the office and working from home based on the work you need to accomplish. Relocation assistance may be provided for candidates that qualify.

As a CVS Health Corporate Intern you will participate in:

Projects that contribute to the success of our business
Community service activities
Professional development workshops
Mentorship and networking opportunities
Interaction with senior leaders

The hourly rate is $26/hr with 40 hours/week, no work on July 4th (company holiday), and two days of paid leave. Additionally, our corporate interns have an increased likelihood to receive an offer for a future role with CVS Health.

Sponsorship

Work visa sponsorship is not available for this role. This includes participation in Curricular Practical Training (CPT), Optional Practical Training (OPT), and F-1 Visa programs.

About this Business Area

The Configuration Governance team is responsible for establishing and maintaining enterprise-wide standards, controls, and quality practices that support accurate and consistent configuration processes across Commercial, Medicaid, and Medicare businesses. The team works to strengthen governance, improve compliance oversight, and promote operational excellence across diverse technology and business environments.

By partnering with business and technology stakeholders, the team helps create scalable processes, enhance quality assurance practices, and ensure consistency in how configuration activities are managed throughout the organization. Their work supports accuracy, efficiency, and compliance across critical healthcare operations.

You Will Gain Valuable Work Experience and Participate In:

Analyzing data and validating information to support configuration accuracy and reporting processes
Developing analytical skills through the creation and maintenance of reports, dashboards, and operational metrics
Evaluating quality assurance practices, audit results, and performance measures to identify improvement opportunities
Collaborating with project managers and cross-functional stakeholders to understand business processes and operational workflows
Supporting process improvement initiatives that increase efficiency and consistency across teams
Learning how governance frameworks, compliance controls, and operational standards support healthcare operations
Utilizing technology and business tools to support reporting, analysis, and process improvement activities
Gaining exposure to enterprise-wide initiatives that impact Commercial, Medicaid, and Medicare businesses

Required Qualifications

Meet educational requirements (see Education section)

Preferred Qualifications

Have demonstrated leadership experience. Examples include: active roles in student or social organization activities, sports, or school or work-related projects
Have internship, work, or project experience in a related field
Show strong written and verbal communication skills
Have an interest in obtaining a full-time position within CVS Health upon graduation
Strong organizational and project management skills
Proficiency in Microsoft Excel for data analysis and reporting
Familiarity with AI tools such as Microsoft Copilot, Claude, or similar technologies
Ability to communicate effectively with stakeholders and business leaders
Interest in process improvement, quality management, governance, or operational excellence initiatives
Exposure to data analytics, programming, data science, or automation tools is a plus

Education

Currently pursuing a Bachelor's degree
Have an anticipated graduation date between September 2027 and June 2028
Have a major relevant to the position such as Business Administration, Information Systems, Data Analytics, Management Information Systems, Operations Management, Computer Science, Data Science, Industrial Engineering, Healthcare Administration, or a related field

Pay Range

The typical pay range for this role is: $26.00 - $26.00

Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.