Gourmet - To- Go Counter Associate

Nino Salvaggio International; Livonia (MI); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Employee discount

401K match

Training & development

Wellness resources

Job summary

Nino Salvaggio International in Livonia is seeking a Gourmet-To-Go Associate to assist customers, process orders and maintain a neat, welcoming counter. You will help with greetings, answer questions, and support the department to provide fast, friendly service.

This role requires the ability to stand for long periods, flexible hours including mornings, nights and weekends, and reliable transportation. Training and development are offered, along with an employee discount and 401(k) matching.

Qualifications

• Previous customer service experience required.
• High school diploma or GED preferred, but not required.
• Must have reliable transportation.
• Must be able to work early mornings, nights and weekends.
• Must be able to stand and/or walk for 8 or more-hour periods.

Responsibilities

• Assist customers with all orders and/or questions in person and on the phone and process and complete all customer orders and requests.
• Greet all customers and provide them prompt, courteous and excellent service and/or assistance.
• Observe all Company policies and procedures, store rules, standards of conduct as outlined in the employee handbook and as directed by management.
• Maintain a neat, well-groomed personal appearance at all times and observe Company grooming and dress standards.
• Perform stocking and other duties as assigned per sales volume and management direction.
• Display, package, weigh, price, merchandise, etc. all gourmet to go food items per company guidelines.
• Knowledge of store lay out in order to assist customers in locating products.
• Maintain knowledge of the quality standards, prices, varieties, preparation methods, etc. of the various products/food products that are available in the department.
• Use knives, box cutters, slicers*, bailers*, floral cutters*, etc. as needed in the department. (*Must be 18 years old to use slicers, bailers, floral cutters, etc.).
• Handle any damaged and/or spoiled product according to Company and department guidelines and assist in controlling the level of damaged goods.
• Comply with safety and sanitation policies and procedures as outlined in the employee handbook, postings, and manuals, etc.
• Notify management immediately of any safety or equipment issues or violations.
• Properly handle, stock, prepare and display all necessary products.
• Count, separate and weigh all types of products.
• Assist in training associates when necessary.
• Other duties as assigned.

Skills

Customer service

Reliability

Attention to detail

Communication

Education

High school diploma or GED

Job description

Benefits

• 401(k) matching
• Training & development
• Wellness resources

Nino Salvaggio is currently hiring a Gourmet-To-Go Associate at our Livonia location.

RESPONSIBILITIES

• Assist customers with all orders and/or questions in person and on the phone and process and complete all customer orders and requests.
• Greet all customers and provide them prompt, courteous and excellent service and/or assistance.
• Observe all Company policies and procedures, store rules, standards of conduct as outlined in the employee handbook and as directed by management.
• Maintain a neat, well-groomed personal appearance at all times and observe Company grooming and dress standards.
• Perform stocking and other duties as assigned per sales volume and management direction.
• Display, package, weigh, price, merchandise, etc. all gourmet to go food items per company guidelines.
• Knowledge of store lay out in order to assist customers in locating products.
• Maintain knowledge of the quality standards, prices, varieties, preparation methods, etc. of the various products/food products that are available in the department.
• Use knives, box cutters, slicers*, bailers*, floral cutters*, etc. as needed in the department. (*Must be 18 years old to use slicers, bailers, floral cutters, etc.).
• Handle any damaged and/or spoiled product according to Company and department guidelines and assist in controlling the level of damaged goods.
• Comply with safety and sanitation policies and procedures as outlined in the employee handbook, postings, and manuals, etc.
• Notify management immediately of any safety or equipment issues or violations.
• Properly handle, stock, prepare and display all necessary products.
• Count, separate and weigh all types of products.
• Assist in training associates when necessary.
• Other duties as assigned.

QUALIFICATIONS

• Previous customer service experience required.
• High school diploma or G.E.D. preferred, but not required.
• Must have reliable transportation.
• Must be able to work early mornings, nights and weekends.
• Must be able to stand and/or walk for 8 or more-hour periods.

BENEFITS

• Employee discount
• 401K match

EOE